Achieving Interoperability through Semantic Technologies in the Public Administration

  • Chiara Di Francescomarino
  • Mauro Dragoni
  • Matteo Gerosa
  • Chiara Ghidini
  • Marco Rospocher
  • Michele Trainotti
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 7295)


In this paper we report the experience of using semantic based tools and technologies for (collaboratively) modeling administrative procedures and their related documents, organizational roles, and services, in the Italian Public Administration (PA), focusing in particular on the interoperability aspects faced during the modelling process. This experience, the reported lessons learned and next steps identified, highlight the potential and criticality of using web 2.0 semantic technologies and tools to enhance participatory knowledge sharing, interoperability, and collaboration in the modeling of complex domains in the PA.


Access Mode Administrative Procedure Central Task Business Process Modeling Notation Semantic Technology 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


  1. 1.
    Levels of information systems interoperability (lisi) (1998),
  2. 2.
    MoReq2 specification: Model requirements for the management of electronic records (2008),
  3. 3.
    Casagni, C., Di Francescomarino, C., Dragoni, M., Fiorentini, L., Franci, L., Gerosa, M., Ghidini, C., Rizzoli, F., Rospocher, M., Rovella, A., Serafini, L., Sparaco, S., Tabarroni, A.: Wiki-Based Conceptual Modeling: An Experience with the Public Administration. In: Aroyo, L., Welty, C., Alani, H., Taylor, J., Bernstein, A., Kagal, L., Noy, N., Blomqvist, E. (eds.) ISWC 2011, Part II. LNCS, vol. 7032, pp. 17–32. Springer, Heidelberg (2011)CrossRefGoogle Scholar
  4. 4.
    European Commission. European Interoperability Framework (EIF) for European public services (2010),
  5. 5.
    DCMI. Dublin core metadata initiative (2007),
  6. 6.
    Decker, G., Overdick, H., Weske, M.: Oryx – An Open Modeling Platform for the BPM Community. In: Dumas, M., Reichert, M., Shan, M.-C. (eds.) BPM 2008. LNCS, vol. 5240, pp. 382–385. Springer, Heidelberg (2008)CrossRefGoogle Scholar
  7. 7.
    Di Francescomarino, C., Ghidini, C., Rospocher, M., Serafini, L., Tonella, P.: Semantically-Aided Business Process Modeling. In: Bernstein, A., Karger, D.R., Heath, T., Feigenbaum, L., Maynard, D., Motta, E., Thirunarayan, K. (eds.) ISWC 2009. LNCS, vol. 5823, pp. 114–129. Springer, Heidelberg (2009)CrossRefGoogle Scholar
  8. 8.
    France, R., Rumpe, B.: Model-driven development of complex software: A research roadmap. In: 2007 Future of Software Engineering, FOSE 2007, pp. 37–54. IEEE Computer Society, Washington, DC (2007)Google Scholar
  9. 9.
    Ghidini, C., Rospocher, M., Serafini, L.: Moki: a wiki-based conceptual modeling tool. In: ISWC 2010 Posters & Demonstrations Track: Collected Abstracts, Shanghai, China. CEUR Workshop Proceedings (, vol. 658, pp. 77–80 (2010)Google Scholar
  10. 10.
    Ghidini, C., Rospocher, M., Serafini, L.: Conceptual modeling in wikis: a reference architecture and a tool. In: eKNOW 2012, The Fourth International Conference on Information, Process, and Knowledge Management, pp. 128–135 (2012)Google Scholar
  11. 11.
    Krabina, B.: A semantic wiki on cooperation in public administration in europe. Journal of Systemics, Cybernetics and Informatics 8, 42–45 (2010)Google Scholar
  12. 12.
    Wikimedia Foundation. Mediawiki,
  13. 13.
    Cabinet Office Office of the e Envoy. e-services development framework primer v1.0b (2002),
  14. 14.
  15. 15.
    Peristeras, V., Tarabanis, K., Goudos, S.K.: Model-driven egovernment interoperability: A review of the state of the art. Computer Standards & Interfaces 31(4), 613–628 (2009)CrossRefGoogle Scholar
  16. 16.
  17. 17.
    Savvas, I., Bassiliades, N.: A process-oriented ontology-based knowledge management system for facilitating operational procedures in public administration. Expert Systems with Applications 36(3, pt. 1), 4467–4478 (2009)CrossRefGoogle Scholar
  18. 18.
    Smith, M.K., Welty, C., McGuinness, D.L.: Owl web ontology language guide. W3C Recommendation, February 10 (2004)Google Scholar
  19. 19.
    Stojanovic, N., Apostolou, D., Ntioudis, S., Mentzas, G.: A semantics-based software framework for ensuring consistent access to up-to-date knowledge resources in public administrations. In: Metadata and Semantics, pp. 319–328. Springer, US (2009)CrossRefGoogle Scholar
  20. 20.
    Wagner, C., Cheung, K.S.K., Ip, R.K.F., Bottcher, S.: Building semantic webs for e-government with wiki technology. Electronic Government, an International Journal 3(1), 36–55 (2005)CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Chiara Di Francescomarino
    • 1
  • Mauro Dragoni
    • 1
  • Matteo Gerosa
    • 1
  • Chiara Ghidini
    • 1
  • Marco Rospocher
    • 1
  • Michele Trainotti
    • 1
  1. 1.FBK-irstTrentoItaly

Personalised recommendations