Process Performance

Chapter

Abstract

Process performance to be discussed in the present performance context does not refer to the classical approaches regarding, for example, work flow optimisation in companies, primarily also not the advantages of synergy effects or a measurement using the “Balanced Score Card”, but is treated as a by-product of system and application optimisation as elaborated so far.

Keywords

Business Process Acceptance Criterion Work Instruction Training Document Process Documentation 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  1. 1.Wachtberg-NiederbachemGermany

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