The Function and Relationship of Verbal and Nonverbal Cues in IM Interpersonal Communication

  • Lu Xiaoyan
  • Yao Jinyun
Part of the Lecture Notes in Electrical Engineering book series (LNEE, volume 156)

Abstract

Chatting by instant messaging (IM) is a very popular way of computer-mediated communication. QQ is the most popular instant messaging in China. This research attempts to examine the function and relationship of verbal cues (topics) and nonverbal cues (emoticons) in IM interpersonal communication by using quantitative research method. Results show that one kind of emoticon using and three kinds of topics discussed can predict the behavior of QQ interpersonal communication. We term this kind of emoticon ‘expect-responsive’ emoticon.

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References

  1. 1.
    DeVito, J.A.: The Interpersonal Communication Book. Taipei Yang-Chih Book Co., Ltd. (2000)Google Scholar
  2. 2.
    Carter, K.A.: Type Me How You Feel: Quasi-Nonverbal Cues in Computer-mediated Communication. ETC, 29–39 (spring 2003)Google Scholar
  3. 3.
    Lo, S.-K.: The Nonverbal Communication Functions of Emoticons in Computer-Mediated Communication. Cyber psychology & Behavior 11(5), 595–597 (2008)Google Scholar

Copyright information

© Springer-Verlag GmbH Berlin Heidelberg 2013

Authors and Affiliations

  • Lu Xiaoyan
    • 1
  • Yao Jinyun
    • 2
  1. 1.College of Media and International CultureZhejiang UniversityHangzhouChina
  2. 2.Zhejiang Vocational College of CommerceHangzhouChina

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