Role Assignment in Business Process Models

  • Agnes Koschmider
  • Liu Yingbo
  • Thomas Schuster
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 99)

Abstract

Business processes are subject to changes due to frequently fluctuating opportunities. The changes has as result a modification of business process models and also the organizational model since both models are jointly linked through the assignment of roles to process activities. A consistent adaptation of both model types (due to changes) still poses challenges. For instance, varying competences and skills are insufficiently considered for the (re-)assignment of roles to process activities. As a consequence, tasks are performed inefficiently. In this paper we will present an organizational model that considers resources’ competences, skills and knowledge. Based on this model the hidden Markov model is applied to efficiently assign roles to process activities. The improvement in task processing through automated role assignment is a significant contribution of this approach.

Keywords

Hide Markov Model Business Process Task Allocation Hide State Business Process Model 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Agnes Koschmider
    • 1
  • Liu Yingbo
    • 2
  • Thomas Schuster
    • 3
  1. 1.Institute of Applied Informatics and Formal Description MethodsKarlsruhe Institute of TechnologyGermany
  2. 2.School of SoftwareTsinghua UniversityChina
  3. 3.FZI Forschungszentrum InformatikGermany

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