Fieldwork Monitoring in Telephone Surveys

  • Patrick Schmich
  • Franziska Jentsch
Chapter

Introduction

In Germany, the telephone as a mode is still most commonly used for collecting quantitative data in empirical market and social research (e.g. www.adm-ev.de ). Although a number of problems – such as declining response rates (e.g. Curtin et al. 2005) and a constantly changing telecommunications market – make it necessary to try out new access routes (e.g. online surveys), and although these are increasingly being used, there is a lack of methods for generating samples for representative online surveys (Faas 2003, Couper and Coutts 2006, AAPOR 2010). While online surveys are a quick and inexpensive instrument (for example, for questioning the members of an access panel), telephone and randomly generated samples for telephone surveys still play an important role for low-cost, population-based representative surveys.

Keywords

Telephone Survey Phone Number Telephone Number Late Shift Target Person 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag GmbH Berlin Heidelberg 2011

Authors and Affiliations

  • Patrick Schmich
    • 1
  • Franziska Jentsch
    • 1
  1. 1.The Robert Koch InstituteBerlinGermany

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