Kansei Design Model for Engagement in Online Learning: A Proposed Model

  • Fauziah Redzuan
  • Anitawati Mohd. Lokman
  • Zulaiha Ali Othman
  • Salha Abdullah
Part of the Communications in Computer and Information Science book series (CCIS, volume 251)


Positive user experience is associated with positive emotion which is important to engage students in online learning. Most of the previous studies focused only in one element when studying the user experience for example elements in the interface design only or in the interaction design only. This research proposed a model with the combination of design elements in the interface, content and interaction design to understand the experience specifically the students’ engagement with the online learning material. The proposed model of students’ engagement is based on the principles of Aptum model and interaction design. As the dimensions in the model is general, therefore to extract the details of the design elements, the Kansei Engineering technique is adopted as it has been proven able to extract the design elements in many areas of studies. This paper described the proposed model and explained the main design elements in interface, content and interaction design dimensions. Discussions on user experience, emotion and engagement in learning, a brief explanation about Kansei Engineering technique and some conclusion about the research are also presented.


User Experience Kansei Engineering Emotion Engagement E-Learning Material Aptum Model Online Learning 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Fauziah Redzuan
    • 1
    • 2
  • Anitawati Mohd. Lokman
    • 1
  • Zulaiha Ali Othman
    • 2
  • Salha Abdullah
    • 2
  1. 1.Faculty of Computer and Mathematical SciencesUniversiti Teknologi MARA (UiTM)Shah AlamMalaysia
  2. 2.Faculty of Information Science and TechnologyUniversiti Kebangsaan Malaysia (UKM)BangiMalaysia

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