“Maybe It Becomes a Buddy, But Do Not Call It a Robot” – Seamless Cooperation between Companion Robotics and Smart Homes

  • Claire Huijnen
  • Atta Badii
  • Herjan van den Heuvel
  • Praminda Caleb-Solly
  • Daniel Thiemert
Part of the Lecture Notes in Computer Science book series (LNCS, volume 7040)


This paper describes the findings arising from ongoing qualitative usability evaluation studies on mobile companion robotics in smart home environments from two research projects focused on socio-technical innovation to support independent living (CompanionAble and Mobiserv). Key findings are described, and it is stated that the robotic companion, the smart home environment, and external services need to be seamlessly integrated to create a truly supportive and trusted system. The idea of robot personas is introduced, and based on our empirical observations, it is argued that the robot persona, rather than the physical embodiment, is the most important determinant of the degree of users’ acceptance in terms of users’ perceived trustability and responsiveness of the robot and therefore their sense of enhanced usability and satisfaction with such personal assistive systems.


companion robotics smart homes ambient assisted living independent living human-robot interactivity social robotics man-machine mixed initiative taking user-centred co-design UI-REF robo-humatics 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Claire Huijnen
    • 1
  • Atta Badii
    • 2
  • Herjan van den Heuvel
    • 1
  • Praminda Caleb-Solly
    • 3
  • Daniel Thiemert
    • 2
  1. 1.Stichting Smart HomesEindhovenThe Netherlands
  2. 2.Intelligent Systems Research LaboratoryUniversity of ReadingReadingUnited Kingdom
  3. 3.Bristol Institute of TechnologyUniversity of the West of EnglandBristolUnited Kingdom

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