Participatory Design of a Social TV Application for Senior Citizens – The iNeighbour TV Project

  • Jorge Ferraz de Abreu
  • Pedro Almeida
  • João Afonso
  • Telmo Silva
  • Ricardo Dias
Part of the Communications in Computer and Information Science book series (CCIS, volume 221)

Abstract

In this paper, we present the on-going work of the iNeighbour TV research project that aims to promote health care and social interaction among senior citizens, their relatives and caregivers. The TV set was the device chosen to mediate all the action, since it is a friendly device and one with which the elderly are used to interact. A study, conducted among the project’s target audience (TA), using a participatory design approach is addressed in the paper. Its purpose was to better characterize this type of users; identify relevant features; and evaluate usability and user interface requirements targeted to television (in an IPTV infrastructure). The analysis of the study results, which ensured the revision of the project’s features, is also presented along with a comprehensive description of the validated features. Some of these include: automatic user recognition system, medication reminder, monitoring system (of deviations from daily patterns), caregiver support, events planning, audio calls and a set of tools to promote community service.

Keywords

Healthcare Social Interactive television Medical reminder Communication 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Abreu, J., Almeida, P., Pinto, R., Nobre, V.: Implementation of social features over regular IPTV stb. In: Proceedings of the Seventh European Conference on European Interactive Television Conference (EuroITV 2009) (2009) Google Scholar
  2. 2.
    Alcatel. AmigoTV: a social TV experience through triple-play convergence. Whitepaper (2005) Google Scholar
  3. 3.
    Aleven, V., Sthal, E., Schworm, S., Fischer, F., Raven, W.: Help seeking and help design in interactive learning environments. Review of Educational Research 73, 277–289 (2003)CrossRefGoogle Scholar
  4. 4.
    BL Healthcare: Next Generation Telemedicine (2010), http://www.blhealthcare.com/index.html (retrieved September 6, 2010)
  5. 5.
    Boertjes, E.: ConnecTV : Share the Experience. In: EuroITV 2007 Workshop (May 23, 2007) Google Scholar
  6. 6.
    Carmichael, A.: Style Guide for the Design of Interactive Television Services for Elderly Viewers. Independent Television Commission, Kings Worthy Court, Winchester (1999) Google Scholar
  7. 7.
    Cesar, P., Geerts, D., Chorianopoulos, K.: Social Interactive Television: Immersive Shared Experiences and Perspectives. InformatIon Science Reference, Hershey (2009)CrossRefGoogle Scholar
  8. 8.
    Czaja, S.J., Sharit, J.: Age differences in attitudes toward computers. The Journal of Gerontology: Series B: Psychological Sciences and Social Sciences 53, 329–342 (1998)CrossRefGoogle Scholar
  9. 9.
    Ferreira, S.: Estudo Qualitativo e comparativo das TIC pelo cidadão sénior (2010) Google Scholar
  10. 10.
    Harboe, G., Metcalf, C.J., Bentley, F., Tullio, J., Massey, N., Romano, G., et al.: Ambient Social TV: Drawing People into a Shared Experience, pp. 1–10 (2008)Google Scholar
  11. 11.
    Instituto Nacional de Estatistica. População Residente (2010), http://www.ine.pt/xportal/xmain?xpid=INE&xpgid=ine_indicadores&indOcorrCod=0000611&contexto=pi&selTab=tab0 (Retrived September 5, 2010)
  12. 12.
    Instituto Nacional de Estatística. Estatísticas do Emprego, 20 Trimestre 2010. Destaque (August 17, 2010) Google Scholar
  13. 13.
    Instituto Nacional de Estatística. Censos 2001. INE, Lisbon (2003) Google Scholar
  14. 14.
    Integra TV for all, http://research.tmtfactory.com/index.php/tmtresearch/projects/12 (retrieved September 6, 2010)
  15. 15.
    Lisbon Internet and Networks International Research. A Utilização de Internet em Portugal 2010. LINI (November 10, 2010) Google Scholar
  16. 16.
    Luyten, K., Thys, K., Huypens, S., Coninx, K.: Telebuddies: Social Stitching with Interactive Television. Digital Media. In: CHI 2006, Montreal, Québec, Canada (April 22-27, 2006)Google Scholar
  17. 17.
    Marktest. Idosos vêem 5h30m de Tv, por dia (2010), http://www.marktest.com/wap/a/n/id~10fe.aspx (retrieved September 6, 2010)
  18. 18.
    Marktest. Os Idosos em Portugal (2007), http://www.marktest.com/wap/a/n/id~e57.aspx (retrieved September 27, 2010)
  19. 19.
    Nathan, M., Harrison, C., Terveen, L., Stead, L., Amento, B.: CollaboraTV: Making Television Viewing Social Again. Work, pp. 85–94 (2008) Google Scholar
  20. 20.
    Oliveira, L., Cristo, C., Pereira, H., Rocha, M.N., Ferreira, V.: Rede Social dos Idosos no Espaço Rural. University of Aveiro, Cibercultura (2010) Google Scholar
  21. 21.
    Schuler, D., Namioka, A.: Participatory Design, Principles and Practices. Lawrence Erlbaum Associates, Inc., Mahwah (1993)Google Scholar
  22. 22.
    Skype, The Big Blog - Get Skype on your TV (2010), http://blogs.skype.com/en/2010/01/skype_on_your_tv.html (retrieved September 8, 2010)
  23. 23.
    Net2u, T-Asisto, Desarrollo de una plataforma de servicios interactivos para la teleasistencia sociala través de televisión digital terrestre. Net2u (2010), http://t-asisto.net2u.es/servicios.html (retrieved September 6, 2010)
  24. 24.
    União Europeia, IP/08/994 Envelhecer Bem, Comissão Europeia liberta 600 milhões de euros para o desenvolvimento de novas soluções digitais destinadas aos idosos europeus. Press Release (June 2008)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Jorge Ferraz de Abreu
    • 1
  • Pedro Almeida
    • 1
  • João Afonso
    • 1
  • Telmo Silva
    • 1
  • Ricardo Dias
    • 1
  1. 1.CETAC.MEDIA, Department of Communication and ArtUniversity of AveiroAveiroPortugal

Personalised recommendations