User Identification: A Key Factor for Elderly Viewers to Benefit from Interactive Television Services
The offer of interactive television services is becoming more and more frequent in regular households allowing a more customizable way of watching TV. However, in a multi-viewer environment a truly personalized TV experience could not merely rely on the identification of the STB that users have at their homes. For this purpose, a non-intrusive user identification technique is especially relevant, namely when senior viewers are at stake. In this work we are studying different approaches to perform an adequate identification of senior viewers so they can benefit from a series of interactive services targeted to their needs. To achieve this aim, a set of exploratory interviews have been carried out, and based on its results, a prototype with several identification technologies has been developed. With this prototype and through a set of usability tests we were able to collect relevant opinions about the type of added value TV services that this target audience desires. In addition, it was also possible to understand points of view that lead us to conclude that the user context involves a complex trade-off that influences the choice of the most suitable identification system.
KeywordsUser Centered Design iTV Elderly Viewer Identification Privacy
Unable to display preview. Download preview PDF.
- 2.van Brandenburg, R.: Towards multi-user personalized TV services, introducing combined RFID Digest authentication (2009) Google Scholar
- 4.Harrington, T., Harrington, M.: Gerontechnology - Why and How. Shaker Publishing B.V, Ithaca (2000)Google Scholar
- 5.Hwang, M.-C., et al.: Person Identification System for Future Digital TV with Intelligence. IEEE Transactions on Consumer Electronics 53 (2007)Google Scholar
- 7.Koçak, A., Terkan, B.: Media use behaviours of elderly: A Uses and Gratifications Study on Television Viewing Behaviors and Motivations. GeroBilim - Journal on Social & Psychological Gerontology (1) (2009) Google Scholar
- 8.Kvale, S.: Interviews: An Introduction to Qualitative Research Interviewing. S. Publications (1996)Google Scholar
- 9.Lewis, C., Rieman, J.: Task-centered user interface design - A Practical Introduction (1994) Google Scholar
- 10.Lima, L.: Ageism in Portugal: A comparative view. In: O Envelhecimento Populacional: Portugal em Perspectiva Comparada, Lisbon (2010) Google Scholar
- 11.Mlakar, T., Zaletelj, J., Tasic, J.F.: Viewer authentication for personalized iTV services. In: Eighth International Workshop on Image Analysis for Multimedia Interactive Services, WIAMIS 2007 (2007)Google Scholar
- 12.Organization, World Health. About WHO (2010), http://www.who.int/about/en/ (cited December 20, 2010)
- 13.Organization, World Health. World Health Organization launches new initiative to address the health needs of a rapidly ageing population (2004), http://www.who.int/mediacentre/news/releases/2004/pr60/en/ (cited January 2, 2011)
- 14.Social iTV, C. M. iNeighbour TV (2010), http://socialitv.web.ua.pt/index.php/projects/ineighbourtv/ (retrieved December 30, 2010)
- 15.Park, Y.-K., et al.: User Authentication Mechanism Using Java Card for Personalized IPTV Services. In: Proceedings of the 2008 International Conference on Convergence and Hybrid Information Technology. IEEE Computer Society, Los Alamitos (2008)Google Scholar