Development of Multilingual Interview-Sheet Composition System to Support Multilingual Communication in Medical Field

  • Taku Fukushima
  • Takashi Yoshino
  • Aguri Shigeno
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6882)


Recently, the number of foreign residents and foreign visitors in Japan has been increasing every year. Consequently, the opportunities for communication amongst people whose native languages differ are increasing. In healthcare facilities, a paper-based multilingual interview sheet is used to facilitate communication between medical workers and foreign patients. However, this interview sheet has been found to be inadequate for such purposes. Moreover, Japanese medical workers find it difficult to understand the different languages written on a paper-based interview sheet. To resolve this problem, we have developed a multilingual interview-sheet composition system that uses parallel texts and machine translation. This system can convey essential patient information to a medical worker during consultation. The contributions of this study are as follows: (1) We have proposed a multilingual interview-sheet composition system that can be used for communication between medical workers and foreign patients. We have developed this system using both parallel texts and machine translation. (2) We showed that a patient is able to create a multilingual interview sheet using a parallel corpus and machine translation. (3) Because it may be difficult to indicate an affected area of the body using words alone, we suggest that affected areas be indicated by the user using a human-body image for more accurate communication.


interview sheet parallel text machine translation 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Takano, Y., Noda, A.: A temporary decline of thinking ability during foreign language processing. Journal of Cross-Cultural Psychology 24, 445–462 (1993)CrossRefGoogle Scholar
  2. 2.
    Aiken, M., Hwang, C., Paolillo, J., Lu, L.: A group decision support system for the Asian Pacific rim. Journal of International Information Management 3(2), 1–13 (1994)Google Scholar
  3. 3.
    Kim, K.-J., Bonk, C.J.: Cross-Cultural Comparisons of Online Collaboration. Journal of Computer Mediated Communication 8(1) (2002)Google Scholar
  4. 4.
    Ishida, T.: Language Grid: An Infrastructure for Intercultural Collaboration. In: IEEE/IPSJ Symposium on Applications and the Internet (SAINT 2006), pp. 96–100 (2006)Google Scholar
  5. 5.
    Sakai, S., Gotou, M., Tanaka, M., Inaba, R., Murakami, Y., Yoshino, T., Hayashi, Y., Kitamura, Y., Yumiko Mori6, T.T., Naya, Y., Shigeno, A., Matsubara, S., Ishida, T.: Language Grid Association: Action Research on Supporting the Multicultural Society. In: International Conference on Informatics Education and Research for Knowledge-Circulating Society (ICKS 2008), pp. 55–60 (2008)Google Scholar
  6. 6.
    Miyabe, M., Fujii, K., Shigenobu, T., Yoshino, T.: Parallel-text Based Support System for Intercultural Communication at Medical Receptions. In: Ishida, T., R. Fussell, S., T. J. M. Vossen, P. (eds.) IWIC 2007. LNCS, vol. 4568, pp. 182–192. Springer, Heidelberg (2007)CrossRefGoogle Scholar
  7. 7.
    Miyabe, M., Yoshino, T., Shigenobu, T.: Effects of Undertaking Translation Repair using Back Translation. In: Proceedings of the 2009 ACM International Workshop on Intercultural Collaboration (IWIC 2009), pp. 33–40 (2009)Google Scholar
  8. 8.
    Yoshino, T., Fukushima, T., Miyabe, M., Shigeno, A.: A Web-based Multilingual Parallel Corpus Collection System for the Medical Field. In: Proceedings of the 2009 ACM International Workshop on Intercultural Collaboration (IWIC 2009), pp. 321–324 (2009)Google Scholar
  9. 9.
    Walker, K., Bamba, M., Miller, D., Ma, X., Cieri, C., Doddington, G.: Multiple-Translation Arabic (MTA) Part 1, Data Consortium, Philadelphia (2003)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Taku Fukushima
    • 1
  • Takashi Yoshino
    • 2
  • Aguri Shigeno
    • 3
  1. 1.Graduate School of Systems EngineeringWakayama UniversityWakayamaJapan
  2. 2.Faculty of Systems EngineeringWakayama UniversityWakayamaJapan
  3. 3.Center for Multicultural Society KyotoKyotoJapan

Personalised recommendations