Again?!! The Emotional Experience of Social Notification Interruptions

  • Celeste Lyn Paul
  • Anita Komlodi
  • Wayne Lutters
Conference paper

DOI: 10.1007/978-3-642-23771-3_35

Part of the Lecture Notes in Computer Science book series (LNCS, volume 6947)
Cite this paper as:
Paul C.L., Komlodi A., Lutters W. (2011) Again?!! The Emotional Experience of Social Notification Interruptions. In: Campos P., Graham N., Jorge J., Nunes N., Palanque P., Winckler M. (eds) Human-Computer Interaction – INTERACT 2011. INTERACT 2011. Lecture Notes in Computer Science, vol 6947. Springer, Berlin, Heidelberg

Abstract

This paper describes a post-hoc analysis of the relationship between the socialness of an interruptive notification and the emotional tone of the words used to describe the experience through a One-Word-Response (OWR). Out of the 89 responses analyzed, 73% of participants used emotional words to describe their notification experiences. There was a significant relationship between the emotional tone of a OWR response and the socialness of an interruptive notification experience and participants were 3.2 more likely to describe social interruptive notifications with positive words than negative words.

Keywords

Emotion interruption One-Word-Response methodology notification user experience 
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Copyright information

© IFIP International Federation for Information Processing 2011

Authors and Affiliations

  • Celeste Lyn Paul
    • 1
  • Anita Komlodi
    • 1
  • Wayne Lutters
    • 1
  1. 1.University of Maryland Baltimore CountyBaltimoreUnited States

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