Development of a Methodology for Evaluating the Quality in Use of Web 2.0 Applications

  • Tihomir Orehovački
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6949)


Quality in use is comprised of two seemingly different though interlocking concepts: usability and user experience. Consequently, complementary evaluation of pragmatic and hedonic attributes could significantly affect the acceptance of software applications. However, in the context of Web 2.0 applications this topic has still not attracted enough attention from the HCI community. Therefore we present a research aimed at developing a methodology that would facilitate the analysis and comparison of evaluated Web 2.0 applications.


Web 2.0 Quality in Use Usability User Experience Subjective and Objective Measures Evaluation Methodology 


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Copyright information

© IFIP International Federation for Information Processing 2011

Authors and Affiliations

  • Tihomir Orehovački
    • 1
  1. 1.Faculty of Organization and InformaticsUniversity of ZagrebVaraždinCroatia

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