Usability Planner: A Tool to Support the Process of Selecting Usability Methods

  • Xavier Ferre
  • Nigel Bevan
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6949)


There is increasing pressure on developers to produce usable systems, which requires the use of appropriate methods to support user centred design during development. There is currently no consistent advice on which methods are appropriate in which circumstances, so the selection of methods relies on individual experience and expertise. Considerable effort is required to collate information from various sources and to understand the applicability of each method in a particular situation. Usability Planner is a tool aimed to support the selection of the most appropriate methods depending on project and organizational constraints. Many of the rules employed are derived from ISO standards, complemented with rules from the authors’ experience.


UCD method selection development process usability integration in systems development standards 


  1. 1.
    BCS SIGiST: Usability Guidelines (2006),
  2. 2.
    Ferre, X., Bevan, N., Escobar, T.A.: UCD Method Selection with Usability Planner. In: Proceedings of NordiCHI 2010 (2010)Google Scholar
  3. 3.
    GNU. General Public License version 3 (2007),
  4. 4.
    ISO/PAS 18152: A specification for the process assessment of human-system issues (2003)Google Scholar
  5. 5.
    ISO/TR 16982: Usability methods supporting human-centred design (2002)Google Scholar
  6. 6.
    Seffah, A., Metzker, E.: The obstacles and myths of usability and software engineering. Communications of the ACM 47(12), 71–76 (2004)CrossRefGoogle Scholar
  7. 7.
    Usability Planner tool (2011),

Copyright information

© IFIP International Federation for Information Processing 2011

Authors and Affiliations

  • Xavier Ferre
    • 1
  • Nigel Bevan
    • 2
  1. 1.Universidad Politecnica de MadridBoadilla del Monte (Madrid)Spain
  2. 2.Professional Usability ServicesLondonUK

Personalised recommendations