Web Health Portal to Enhance Patient Safety in Australian Healthcare Systems

  • Belal Chowdhury
  • Morshed Chowdhury
  • Clare D’Souza
  • Nasreen Sultana
Part of the Studies in Computational Intelligence book series (SCI, volume 368)


The use of a web Health Portal can be employed not only for reducing health costs but also to view patient’s latest medical information (e.g. clinical tests, pathology and radiology results, discharge summaries, prescription renewals, referrals, appointments) in real-time and carry out physician messaging to enhance the information exchanged, managed and shared in the Australian healthcare sector. The Health Portal connects all stakeholders (such as patients and their families, health professionals, care providers, and health regulators) to establish coordination, collaboration and a shared care approach between them to improve overall patient care safety. The paper outlines a Health Portal model for designing a real-time health prevention system. An application of the architecture is described in the area of web Health Portal.


Discharge Summary Enhance Patient Safety Health Portal Australian Healthcare Patient Care Safety 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    IOM (Institute of Medicine), To Err is Human: Building a Safer Health System. National Academy Press, Washington, DC (November 1999)Google Scholar
  2. 2.
    JCI (Joint Commission International), Understanding and Preventing Sentinel and Adverse Events in Your Health Care Organization, Illinois, USA (2008) Google Scholar
  3. 3.
    Pearson, D.D.R.: Patient Safety in Public Hospitals, Victorian Auditor-General report, PP No 100, Session 2006-08 (2008) ISBN 1 921060 68 9Google Scholar
  4. 4.
    Grundmann, H.: Emergence and resurgence of methicillin-resistant Staphylococcus aureus as a public health threat. Lancer 368(874), 230 (2006)Google Scholar
  5. 5.
    NSW Health, NSW Health Patient Survey 2007 Statewide Report, Sydney (2008) Google Scholar
  6. 6.
    Runciman, W.B.: The Safety and Quality Of Health Care: Where Are We Now? Shared meanings: preferred terms and definitions for safety and quality concepts. MJA (The Medical Journal of Australia) 184(suppl. 10), S41–S43 (2006)Google Scholar
  7. 7.
    Cruickshank, M., Ferguson, J.: Reducing harm to patients from health care associated infection: the role of surveillance. Australian Commission on Safety and Quality in Health Care (July 2008)Google Scholar
  8. 8.
    Bita, N.: Sensitive health records to be stored on national database, The Australian (May 12, 2010), http://www.theaustralian.com.au/in-depth/budget/sensitive-health-records-to-be-stored-on-national-database/story-e6frgd66-1225865267860 (accessed on June 20, 2010)
  9. 9.
    NHHRC (The National Health and Hospitals Reform Commission), Beyond the blame game: accountability and performance benchmarks for the next Australian healthcare agreements, Canberra, p. 5 (2009)Google Scholar
  10. 10.
    Metherell, M.: Hospital botches kill 4500, The Age (July 27, 2009), http://www.theage.com.au/national/hospital-botches-kill-4500-20090726-dxjm.html (accessed on January 27, 2010)
  11. 11.
    Forero, R., Hillman, K.M., McCarthy, S., Fatovich, D.M., Joseph, A.P., Richardson, D.B.: Access block and ED overcrowding. Emergency Medicine Australasia 22(2), 119–135 (2010)CrossRefGoogle Scholar
  12. 12.
    Gearin, M.: National health system to go online, Australian Broadcasting Corporation (October 13, 2009)Google Scholar
  13. 13.
    Meijer, W.J., Ragetlie, P.: Empowering the patient with ICT-tools: the unfulfilled promise. Stud. Health Technol. Inform. 127, 199–218 (2007)Google Scholar
  14. 14.
    Fensel, D.: Ontologies. A Silver Bullet for Knowledge Management and E-Commerce, 2nd edn. Springer, Heidelberg (2003)Google Scholar
  15. 15.
    WHO (World Health Organisation), eHealth: proposed tools and services (2005), http://apps.who.int/gb/ebwha/pdf_files/EB117/B117_15-en.pdf (accessed on August 01, 2010)
  16. 16.
    Ross, Which new technologies do you think we should be using to improve aged care? Department of Health and Ageing (2010), http://www.yourhealth.gov.au/internet/yourhealth/publishing.nsf/content/blogtopic?Opendocument&blogid=BLOG00015 (accessed on July 19, 2010)
  17. 17.
    Medicare Australia, Healthcare Identifiers Service Information Guide, p. 1–3 (2010), www.medicareaustralia.gov.au (accessed on July 12, 2010)
  18. 18.
    The Australian, E-health can bring $28bn in benefits: business council (November 23, 2009)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Belal Chowdhury
    • 1
  • Morshed Chowdhury
    • 2
  • Clare D’Souza
    • 1
  • Nasreen Sultana
    • 3
  1. 1.La Trobe UniversityMelbourneAustralia
  2. 2.Deakin UniversityMelbourneAustralia
  3. 3.Frankston HospitalFrankstonAustralia

Personalised recommendations