A Meta-Model of Business Interaction for Assisting Intelligent Workflow Systems

  • Areti Manataki
  • Yun-Heh Chen-Burger
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6682)


Business interaction is a significant aspect of intelligent workflow systems, which are envisaged to deal with dynamic and interorganisational environments. However, automating business interaction in an intelligent way is not an easy task. To address this issue, this paper presents an ontological approach for modelling business interaction. The developed meta-model can support the process of automating business interaction, as well as assist its automated analysis. The ontology’s development is described and its application is demonstrated through an example use case.


intelligent workflow business interaction ontology business action theory 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Areti Manataki
    • 1
  • Yun-Heh Chen-Burger
    • 1
  1. 1.Centre for Intelligent Systems and their Applications, School of InformaticsThe University of Edinburgh, Informatics ForumEdinburghUK

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