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An Approach towards Considering Users’ Understanding in Product Design

  • Anna Mieczakowski
  • Patrick Langdon
  • P. John Clarkson
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6765)

Abstract

Although different techniques for supporting the process of designing exist, there is, at present, no easy-to-use and pragmatic way of helping designers to infer and analyse product representations that users form in their heads and to compare them with designers’ own understanding of products. This paper is part of ongoing research that attempts to develop an approach for supporting designers in identifying, during the early stages of the design process, whether specific product features evoke similar understanding and responses among the users as among the designers of those features.

Keywords

Inclusive Design Product-User Interaction Mental Models Cognitive Representations Prior Experience 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Anna Mieczakowski
    • 1
  • Patrick Langdon
    • 1
  • P. John Clarkson
    • 1
  1. 1.Engineering Design Centre, Department of EngineeringUniversity of CambridgeCambridgeUnited Kingdom

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