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Visual Feedback to Reduce Influence of Delay on Video Chatting

  • Kazuyoshi Murata
  • Masatsugu Hattori
  • Yu Shibuya
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6772)

Abstract

When there is a certain delay in video chatting, participants often misunderstand other partners’ response and make unintended interruptions. In this paper, to overcome these problems, we present two kinds of visual feedback: Scroll Wave Indicator and Afterimage Indicator. An experiment was conducted to confirm effectiveness of these indicators. The result of experiment showed that the Scroll Wave Indicator helped participants to understand the remote participant’s response timing and decreased unintended interruptions even if there was 2 [sec] round-trip delay.

Keywords

visual feedback delay time video chatting 

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References

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    Murata, K., Nakamura, M., Shibuya, Y., Kuramoto, I., Tsujino, Y.: Visual feedback to reduce the negative effects of message transfer delay on voice chatting. In: Smith, M.J., Salvendy, G. (eds.) HCII 2007. LNCS, vol. 4558, pp. 95–101. Springer, Heidelberg (2007)CrossRefGoogle Scholar
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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Kazuyoshi Murata
    • 1
  • Masatsugu Hattori
    • 1
  • Yu Shibuya
    • 1
  1. 1.Kyoto Institute of TechnologyKyotoJapan

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