Advertisement

Informatics as Semiotics Engineering: Lessons Learned from Design, Development and Evaluation of Ambient Assisted Living Applications for Elderly People

  • Andreas Holzinger
  • Gig Searle
  • Andreas Auinger
  • Martina Ziefle
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6767)

Abstract

Assisted Living Systems with Ambient Intelligence technology raise new challenges to system and software engineering. The development of Assisted Living applications requires domain-oriented interdisciplinary research – it is essential to know both the domain and the context. It is also important that context-descriptive prototypes are: (1) an integrated description that describes system, work processes, context of use; and (2) a formal description. Because (1), designers, including end users, are provided with a means to investigate the system in the context of the envisioned work processes. Because (2), investigations into questions of formalization and automation, not only of the system, but also of the work processes, can be made explicitly and become subject for discussions and further elaboration. Adapted engineering approaches are required to cope with the specific characteristics of ambient intelligent systems. Elderly are the most demanding stakeholders for IT-development – even highly sophisticated systems will not be accepted when they do not address the real needs of the elderly and are not easily accessible and usable. Communication processes are essential in that respect. The evolution and, in particular, the spread of unambiguous symbols were an necessary postulate for the transfer of information, as for example in sign language, speech, writing, etc. In this paper, we report on our experiences in design, development and evaluation of computer applications in the area of ambient assisted living for elderly people, where, to our experiences, engineers highly underestimate the power of appropriate knowledge on semiotics and we demonstrate how we can emphasize universal access by thinking of informatics as semiotics engineering.

Keywords

Semiotic engineering Informatics Elderly 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Holzinger, A., Ziefle, M., Roecker, C.: Human-Computer Interaction and Usability Engineering for Elderly (HCI4AGING): Introduction to the Special Thematic Session. In: Miesenberger, K., Klaus, J., Zagler, W., Karshmer, A. (eds.) Computers Helping People with Special Needs, Proceedings, Part 2, pp. 556–559. Springer, Berlin (2010)CrossRefGoogle Scholar
  2. 2.
    Holzinger, A., Mukasa, K.S., Nischelwitzer, A.K.: Introduction to the special thematic session: Human-computer interaction and usability for elderly (HCI4AGING). In: Miesenberger, K., Klaus, J., Zagler, W., Karshmer, A. (eds.) Computers Helping People with Special Needs, Proceedings, pp. 18–21. Springer, Berlin (2008)CrossRefGoogle Scholar
  3. 3.
    Mukasa, K.S., Holzinger, A., Karshmer, A.I.: Intelligent User Interfaces for Ambient Assisted Living (IUI4AAL 2008), p. 128. Fraunhofer IRB Verlag, Stuttgart (2008)Google Scholar
  4. 4.
    Peirce, C.S.: Collected Writings on Semiotics. In: Hartshorne, C., Weiss, P. (eds.) The Collected Papers of Charles Sanders Peirce 2, p. 135. Harvard University Press, Boston (1932)Google Scholar
  5. 5.
    Nake, F., Grabowski, S.: Human-Computer Interaction viewed as Pseudo-Communication. Knowledge-Based Systems 14(8), 441–447 (2001)CrossRefGoogle Scholar
  6. 6.
    Holzinger, A.: Usability Engineering for Software Developers. Communications of the ACM 48(1), 71–74 (2005)CrossRefGoogle Scholar
  7. 7.
    Demiris, G., Rantz, M.J., Aud, M.A., Marek, K.D., Tyrer, H.W., Skubic, M., Hussam, A.A.: Older adults’ attitudes towards and perceptions of ’smart home’ technologies: a pilot study. Medical Informatics and the Internet in Medicine 29(2), 87–94 (2004)CrossRefGoogle Scholar
  8. 8.
    Rialle, V., Duchene, F., Noury, N., Bajolle, L., Demongeot, J.: Health “Smart” home: Information technology for patients at home. Telemedicine Journal and E-Health 8(4), 395–409 (2002)CrossRefGoogle Scholar
  9. 9.
    Koskela, T., Vaananen-Vainio-Mattila, K.: Evolution towards smart home environments: empirical evaluation of three user interfaces. Personal and Ubiquitous Computing 8(3-4), 234–240 (2004)CrossRefGoogle Scholar
  10. 10.
    Nguyen, H., Kemp, C.C.: IEEE: Bio-inspired Assistive Robotics: Service Dogs as a Model for Human-Robot Interaction and Mobile Manipulation. IEEE, New York (2008)Google Scholar
  11. 11.
    Nauth, P.: Goal Understanding and Achievement for Humanoid Assistive Robots. In: Tavangarian, D., Kirste, T., Timmermann, D., Lucke, U., Versick, D. (eds.) Intelligent Interactive Assistance and Mobile Multimedia Computing, pp. 287–294. Springer, Berlin (2009)CrossRefGoogle Scholar
  12. 12.
    Ghorbel, M., Haariz, M., Grandjean, B., Mokhtari, M.: Ieee, Toward a generic human machine interface for assistive robots: the AMOR project. In: 2005 IEEE 9th International Conference on Rehabilitation Robotics, pp. 168–172. IEEE, Los Alamitos (2005)Google Scholar
  13. 13.
    Holzinger, A., Searle, G., Kleinberger, T., Seffah, A., Javahery, H.: Investigating usability metrics for the design and development of applications for the elderly. In: Miesenberger, K., Klaus, J., Zagler, W.L., Karshmer, A.I. (eds.) ICCHP 2008. LNCS, vol. 5105, pp. 98–105. Springer, Heidelberg (2008)CrossRefGoogle Scholar
  14. 14.
    Kleinberger, T., Jedlitschka, A., Storf, H., Steinbach-Nordmann, S., Prueckner, S.: An Approach to and Evaluations of Assisted Living Systems Using Ambient Intelligence for Emergency Monitoring and Prevention. In: Stephanidis, C. (ed.) Universal Access in Human-Computer Interaction, Pt Ii, Proceedings - Intelligent and Ubiquitous Interaction Environments, pp. 199–208. Springer, Berlin (2009)Google Scholar
  15. 15.
    Heinbuchner, B., Hautzinger, M., Becker, C., Pfeiffer, K.: Satisfaction and use of personal emergency response systems. Zeitschrift fuer Gerontologie und Geriatrie 43(4), 219–223 (2010)CrossRefGoogle Scholar
  16. 16.
    Picking, R., Robinet, A., Grout, V., McGinn, J., Roy, A., Ellis, S., Oram, D.: A Case Study Using a Methodological Approach to Developing User Interfaces for Elderly and Disabled People. Computer Journal 53(6), 842–859 (2010)CrossRefGoogle Scholar
  17. 17.
    Stephanidis, C., Savidis, A.: Universal Access in the Information Society: Methods, Tools and Interaction Technologies. Universal Access in the Information Society 1(1), 40–55 (2001)Google Scholar
  18. 18.
    de Souza, C.S., Leitão, C.F., Prates, R.O., Amélia Bim, S., da Silva, E.J.: Can inspection methods generate valid new knowledge in HCI? The case of semiotic inspection. International Journal of Human-Computer Studies 68(1-2), 22–40 (2010)CrossRefGoogle Scholar
  19. 19.
    Zhao, G.: Application semiotics engineering process. In: Maurer, F., Ruhe, G. (eds.) Sixteenth International Conference on Software Engineering & Knowledge Engineering (SEKE 2004), pp. 354–359 (2004)Google Scholar
  20. 20.
    Desouza, C.S.: The semiotic Engineering of User-Interface Languages. International Journal of Man-Machine Studies 39(5), 753–773 (1993)CrossRefGoogle Scholar
  21. 21.
    Holzinger, A., Searle, G., Prückner, S., Steinbach-Nordmann, S., Kleinberger, T., Hirt, E., Temnitzer, J.: Perceived usefulness among elderly people: Experiences and lessons learned during the evaluation of a wrist device. In: International Conference on Pervasive Computing Technologies for Healthcare (Pervasive Health 2010), pp. 1–5 (2010)Google Scholar
  22. 22.
    Alagöz, F., Calero Valdez, A., Wilkowska, W., Ziefle, M., Dorner, S., Holzinger, A.: From Cloud Computing to Mobile Internet, From User Focus to Culture and Hedonism - The Crucible of Mobile Health Care and Wellness Applications. In: ICPCA 2010 International Conference on Pervasive Computer Applications 2010, pp. 1–9 (2010)Google Scholar
  23. 23.
    Kosec, P., Debevc, M., Holzinger, A.: Sign language interpreter module: Accessible video retrieval with subtitles. In: Miesenberger, K., Klaus, J., Zagler, W., Karshmer, A. (eds.) ICCHP 2010. LNCS, vol. 6180, pp. 221–228. Springer, Heidelberg (2010)CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Andreas Holzinger
    • 1
    • 2
  • Gig Searle
    • 1
    • 2
  • Andreas Auinger
    • 3
  • Martina Ziefle
    • 4
  1. 1.Medical University GrazGrazAustria
  2. 2.Institute for Medical InformaticsResearch Unit Human-Computer InteractionGraz
  3. 3.Research Department for Digital EconomyUniversity of Applied Sciences Upper AustriaAustria
  4. 4.Communication Science, Human Technology Centre (Humtec)RWTH Aachen UniversityAachenGermany

Personalised recommendations