Control Organization: A DEMO Based Specification and Extension

  • David Aveiro
  • António Rito Silva
  • José Tribolet
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 79)


In this paper we apply the Design and Engineering Methodology for Organizations (DEMO), to specify an ontological model for the generic Control Organization that we argue that exists in every organization. With our proposal, DEMO is extended so that we can specify critical properties of an organization – that we call measures – whose value must respect certain restrictions imposed by other properties of the organization – that we call viability norms. We can now also precisely specify defined resilience strategies that control and eliminate dysfunctions – violations of viability norms caused byexceptions. On top of this, we can also keep a systematic trace of the history of dysfunctions of an organization and of control acts executed to eliminate them. All of these facts are structured in a systematic manner and provided in a set of proposed tables, which are useful for a variety of purposes like (1) making control responsibilities clear and making organization agents accountable for bad control decisions, as well as (2) allowing more informed organization change decisions.


enterprise engineering control DEMO viability dysfunction exception handling 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • David Aveiro
    • 1
    • 2
  • António Rito Silva
    • 2
    • 3
  • José Tribolet
    • 2
    • 3
  1. 1.Exact Sciences and Engineering CentreUniversity of MadeiraFunchalPortugal
  2. 2.Center for Organizational Design and EngineeringINESC-INOVLisboaPortugal
  3. 3.Department of Information Systems and Computer Science, Instituto Superior TécnicoTechnical University of LisbonPortugal

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