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The Effect of Users’ Characteristics and Experiential Factors on the Compulsive Usage of the Smartphone

  • Bong-Won Park
  • Kun Chang Lee
Part of the Communications in Computer and Information Science book series (CCIS, volume 151)

Abstract

In recent times, mobile phones have become more than a product to make phone calls. As mobile phones have many functions, like a personal computer, they have become mandatory. Therefore, many people use them all the time. This compulsive usage of mobile phones may block human relationships. In this study, we analyzed how user’s characteristics and experiential factors impacted the compulsive usage of the smartphone. To prove our research model, empirical analysis was performed with 183 valid questionnaires using Partial Least Square. From this analysis, we found that perceived enjoyment, satisfaction with smartphones and personal innovativeness positively impact the compulsive usage of smartphones.

Keywords

smartphone loneliness satisfaction enjoyment innovativeness compulsive usage 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Bong-Won Park
    • 1
  • Kun Chang Lee
    • 1
    • 2
  1. 1.Department of Interaction ScienceSungkyunkwan UniversitySeoulRepublic of Korea
  2. 2.SKK Business SchoolSungkyunkwan UniversitySeoulRepublic of Korea

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