Advertisement

An Exploratory Study of IT-Enabled Collaborative Process Modeling

  • Christopher Hahn
  • Jan Recker
  • Jan Mendling
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 66)

Abstract

Process modeling is an important design practice in intra- as well as inter-organizational process improvement projects. Inter-organizational process modeling often requires collaboration support for distributed participants. We present the results of a preliminary exploratory of study of process modeling on basis of collaborative technology. We examine a group of process modelers that rely on a collaborative modeling editor to complete two process modeling tasks in distributed settings. We examine how the participants learn to appropriate the technology, the key phases and tasks of collaborative process modeling, the breakdowns encountered and workarounds employed by the participants. With our study, we provide a first understanding of the IT-enabled process of process modeling, and detail a set of guidelines and implications for the research and design of collaborative process modeling.

Keywords

process modeling collaboration distributed modeling collaborative technology 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Benford, S., Greenhalgh, C., Rodden, T., Pycock, J.: Collaborative Virtual Environments. Communications of the ACM 44, 79–85 (2001)CrossRefGoogle Scholar
  2. 2.
    Kiesler, S., Sproull, L.S.: Group Decision Making and Communication Technology. Organizational Behavior and Human Decision Processes 52, 96–123 (1992)CrossRefGoogle Scholar
  3. 3.
    Brouse, P.L., Fields, N.A., Palmer, J.D.: A Multimedia Computer Supported Cooperative Work Environment for. Requirements Engineering. In: Proceedings of the International Conference on Systems, Man and Cybernetics, pp. 954–959. IEEE, Chicago (1992)Google Scholar
  4. 4.
    Davis, A., Murphy, J., Owens, D., Khazanchi, D., Zigurs, I.: Avatars, People, and Virtual Worlds: Foundations for Research in Metaverses. Journal of the Association for Information Systems 10, 90–117 (2009)Google Scholar
  5. 5.
    Recker, J., Rosemann, M., Indulska, M., Green, P.: Business Process Modeling: A Comparative Analysis. Journal of the Association for Information Systems 10, 333–363 (2009)Google Scholar
  6. 6.
    Koschmider, A., Song, M., Reijers, H.A.: Social Software for Business Process Modeling. Journal of Information Technology 25 (2010) (in press)Google Scholar
  7. 7.
    Frederiks, P.J.M., van der Weide, T.P.: Information Modeling: The Process and the Required Competencies of Its Participants. Data & Knowledge Engineering 58, 4–20 (2006)CrossRefGoogle Scholar
  8. 8.
    Lee-Kelly, L.: Locus of Control and Attitudes to Working in Virtual Teams. International Journal of Project Management 24, 234–243 (2006)CrossRefGoogle Scholar
  9. 9.
    Brown, R., Recker, J.: Improving the Traversal of Large Hierarchical Process Repositories. In: Schepers, H., Davern, M.J. (eds.) Proceedings of the 20th Australasian Conference on Information Systems, pp. 144–153. Association for Information Systems, Melbourne (2009)Google Scholar
  10. 10.
    Recker, J.: Continued Use of Process Modeling Grammars: The Impact of Individual Difference Factors. European Journal of Information Systems 19, 76–92 (2010)CrossRefGoogle Scholar
  11. 11.
    Stirna, J., Persson, A., Sandkuhl, K.: Participative Enterprise Modeling: Experiences and Recommendations. In: Krogstie, J., Opdahl, A.L., Sindre, G. (eds.) CAiSE 2007 and WES 2007. LNCS, vol. 4495, pp. 546–560. Springer, Heidelberg (2007)CrossRefGoogle Scholar
  12. 12.
    Rittgen, P.: Negotiating Models. In: Krogstie, J., Opdahl, A.L., Sindre, G. (eds.) CAiSE 2007 and WES 2007. LNCS, vol. 4495, pp. 561–573. Springer, Heidelberg (2007)CrossRefGoogle Scholar
  13. 13.
    Rittgen, P.: Collaborative Modeling - A Design Science Approach. In: Proceedings of the 42nd Hawaii International Conference on System Sciences, pp. 1–10. IEEE, Waikoloa (2009)Google Scholar
  14. 14.
    Ssebuggwawo, D., Hoppenbrouwers, S.J.B.A., Proper, E.: Interactions, Goals and Rules in a Collaborative Modelling Session. In: Persson, A., Stirna, J. (eds.) PoEM 2009. Lecture Notes in Business Information Processing, vol. 39, pp. 54–68. Springer, Heidelberg (2009)CrossRefGoogle Scholar
  15. 15.
    Susman, G.I., Gray, B.L., Perry, J., Blair, C.E.: Recognition and Reconciliation of Differences in Interpretation of Misalignments When Collaborative Technologies Are Introduced into New Product Development. Journal of Engineering and Technology Management 20, 141–159 (2003)CrossRefGoogle Scholar
  16. 16.
    Marjanovic, O.: Learning and Teaching in a Synchronous Collaborative Environment. Journal of Computer Assisted Learning 15, 129–138 (1999)CrossRefGoogle Scholar
  17. 17.
    Cook, T.D., Campbell, D.T.: Quasi-Experimentation: Design and Analysis Issues. Houghton Mifflin, Boston (1979)Google Scholar
  18. 18.
    Gemino, A., Wand, Y.: A Framework for Empirical Evaluation of Conceptual Modeling Techniques. Requirements Engineering 9, 248–260 (2004)CrossRefGoogle Scholar
  19. 19.
    Gemino, A., Wand, Y.: Evaluating Modeling Techniques based on Models of Learning. Communications of the ACM 46, 79–84 (2003)CrossRefGoogle Scholar
  20. 20.
    Mendling, J., Reijers, H., van der Aalst, W.M.P.: Seven Process Modeling Guidelines (7PMG). Information and Software Technology 52, 127–136 (2010)CrossRefGoogle Scholar
  21. 21.
    Guindon, R., Krasner, H., Curtis, B.: Breakdowns and Processes During the Early Activities of Software Design by Professionals. In: OIson, G.M., Sheppard, S., Soloway, E. (eds.) Empirical Studies of Programmers: Second Workshop, pp. 65–82. Ablex Publishing, Norwood (1987)Google Scholar
  22. 22.
    Vessey, I., Conger, S.A.: Requirements Specification: Learning Object, Process, and Data Methodologies. Communications of the ACM 37, 102–113 (1994)CrossRefGoogle Scholar
  23. 23.
    Stamper, R.K.: The Semiotic Framework for Information Systems Research. In: Nissen, H.-E., Klein, H.K., Hirschheim, R. (eds.) Information Systems Research: Contemporary Approaches and Emergent Traditions, pp. 515–528. North Holland, Amsterdam (1991)Google Scholar
  24. 24.
    Morris, C.W.: Writings on the General Theory of Signs. Mouton de Gruyter, The Hague (1971)CrossRefGoogle Scholar
  25. 25.
    Verbeek, H.M.V., van der Aalst, W.M.P., ter Hofstede, A.H.M.: Verifying Workflows with Cancellation Regions and OR-joins: An Approach Based on Relaxed Soundness and Invariants. The Computer Journal 50, 294–314 (2007)CrossRefGoogle Scholar
  26. 26.
    Irwin, G.: The Role of Similarity in the Reuse of Object-Oriented Analysis Models. Journal of Management Information Systems 19, 219–248 (2002)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Christopher Hahn
    • 1
  • Jan Recker
    • 2
  • Jan Mendling
    • 1
  1. 1.Humboldt UniversityBerlinGermany
  2. 2.Queensland University of TechnologyBrisbaneAustralia

Personalised recommendations