Search Computing pp 239-255

Part of the Lecture Notes in Computer Science book series (LNCS, volume 6585) | Cite as

An Experience in Applying User Centered Design to Search Computing

  • Tommaso Buganza
  • Marta Corubolo
  • Emanuele Della Valle
  • Elena Pellizzoni

Abstract

This chapter presents our experience in applying User Centered Design methods to identify several design opportunities for future Search Computing applications. The chapter starts introducing the definition of User Centered design, its principles and methodologies. It presents the five steps process we followed in order to get user behavioral insights and design opportunities. It illustrates each phase that composes the research process focusing on the visualization of the user experience and on the design questions we were able to identify by analyzing it. The core contribute of the chapter is in proposing answers to the design questions in the conference travel context for two user profiles: the Fast&Furious and the Discover&Learn.

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References

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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Tommaso Buganza
    • 1
  • Marta Corubolo
    • 2
  • Emanuele Della Valle
    • 3
  • Elena Pellizzoni
    • 1
  1. 1.Dipartimento di Ingegneria GestionalePolitecnicoMilanoItaly
  2. 2.Dip. di Ind. Design, Art, Communication and FashionPolitecnicoMilanoItaly
  3. 3.Dipartimento di Elettronica e InformazionePolitecnicoMilanoItaly

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