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Managing Long-Tail Processes Using FormSys

  • Ingo Weber
  • Hye-Young Paik
  • Boualem Benatallah
  • Corren Vorwerk
  • Zifei Gong
  • Liangliang Zheng
  • Sung Wook Kim
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6470)

Abstract

Efforts and tools aiming to automate business processes promise the highest potential gains on business processes with a well-defined structure and high degree of repetition [1]. Despite successes in this area, the reality is that today many processes are in fact not automated. This is because, among other reasons, Business Process Management Suites (BPMSs) are not well suited for ad-hoc and human-centric processes [2]; and automating processes demands high cost and skills. This affects primarily the “long tail of processes” [3], i.e. processes that are less structured, or that do not affect many people uniformly, or that are not considered critical to an organization: those are rarely automated. One of the consequences of this state is that still today organisations rely on templates and paper-based forms to manage the long tail processes.

Keywords

Business Process Textual Representation Executable Process Personal Process BPEL Process 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

References

  1. 1.
    Leymann, F., Roller, D.: Production Workflow - Concepts and Techniques. Prentice Hall, Englewood Cliffs (2000)zbMATHGoogle Scholar
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    Schurter, T.: BPM state of the nation 2009. bpm.com (2009), http://www.bpm.com/bpm-state-of-the-nation-2009.html (accessed 25/11/2009)
  3. 3.
    Oracle White Paper: State of the business process management market (August 2008), http://www.oracle.com/technologies/bpm/docs/state-of-bpm-market-whitepaper.pdf (accessed 20/11/2009)
  4. 4.
    Weber, I., Paik, H., Benatallah, B., Gong, Z., Zheng, L., Vorwerk, C.: FormSys: Form-processing web services. In: WWW, Demo Track (2010)Google Scholar
  5. 5.
    Weber, I., Paik, H.Y., Benatallah, B., et al.: Personal process management: Design and execution for end-users. Technical report, UNSW-CSE-TR-1018 (2010)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Ingo Weber
    • 1
  • Hye-Young Paik
    • 1
  • Boualem Benatallah
    • 1
  • Corren Vorwerk
    • 1
  • Zifei Gong
    • 1
  • Liangliang Zheng
    • 1
  • Sung Wook Kim
    • 1
  1. 1.School of Computer Science and EngineeringUniversity of New South WalesSydneyAustralia

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