Smarter Healthcare: An Emergency Physician View of the Problem

  • Erin Yu
  • Ryan Kealey
  • Mark Chignell
  • Joanna Ng
  • Jimmy Lo
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6400)


This chapter motivates the need for smarter interaction with a case study in healthcare that demonstrate the current state of interaction. The special challenges of practicing emergency medicine are reviewed, and a scenario is constructed to illustrate problems with current methods based on an observations study carried out at a hospital. A further scenario is then constructed showing how the problems that were observed may be avoided with smarter interaction. While the demonstrations of flawed interaction in this chapter only apply to emergency medicine, we believe that similar problems may be found in a broad range of domains.


Healthcare emergency rooms flawed interaction user interface design 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Erin Yu
    • 1
  • Ryan Kealey
    • 1
  • Mark Chignell
    • 1
  • Joanna Ng
    • 2
  • Jimmy Lo
    • 2
  1. 1.Interactive Media Lab, Department of Mechanical and Industrial EngineeringUniversity of TorontoCanada
  2. 2.IBM Centre for Advanced StudiesCanada

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