FOLCOM or the Costs of Tagging

  • Elena Simperl
  • Tobias Bürger
  • Christian Hofer
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6317)

Abstract

This paper introduces FOLCOM, a FOLksonomy Cost estimatiOn Method that uses a story-points-approach to quantitatively assess the efforts that are cumulatively associated with tagging a collection of information objects by a community of users. The method was evaluated through individual, face-to-face structured interviews with eight knowledge management experts from several large ICT enterprises interested in either adopting tagging internally as a knowledge management solution, or just in tangible evidence of its added value. As a second theme of our evaluation, we calibrated the parameters of the method based on data collected from a series of six user experiments, reaching a promising prediction accuracy within a margin of ±25% in 75% of the cases.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Elena Simperl
    • 1
  • Tobias Bürger
    • 2
  • Christian Hofer
    • 3
  1. 1.Karlsruhe Institute of TechnologyKarlsruheGermany
  2. 2.Salzburg Research Forschungsgesellschaft mbHSalzburgAustria
  3. 3.University of InnsbruckInnsbruckAustria

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