Business-IT Alignment in Trade Facilitation: A Case Study

  • Godfried Adaba
  • Lazar Rusu
  • Mohamed El-Mekawy
Part of the Communications in Computer and Information Science book series (CCIS, volume 112)


In the information age, no organization can thrive without harnessing the power of IT. The effective deployment of IT to achieve business goals and gain competitive advantage requires the alignment of business and IT strategies of organizations. Using the Strategic Alignment Maturity model, this paper evaluates strategic alignment maturity of Customs Excise Preventive service, a frontline public organization charged with trade facilitation in Ghana. Strategic alignment maturity is at level 3; which implies the existence of an established process to leverage IT for efficiency and effectiveness. Efforts are required to strengthen alignment and fully harness the potential of IT to facilitate trade in Ghana.


Business Goal Electronic Data Interchange Strategic Alignment Trade Facilitation Governance Maturity 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Godfried Adaba
    • 1
  • Lazar Rusu
    • 1
  • Mohamed El-Mekawy
    • 1
  1. 1.Department of Computer and Systems SciencesStockholm UniversitySweden

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