A Study of Emotions in Requirements Engineering

  • Ricardo Colomo-Palacios
  • Adrián Hernández-López
  • Ángel García-Crespo
  • Pedro Soto-Acosta
Part of the Communications in Computer and Information Science book series (CCIS, volume 112)


Requirements engineering (RE) is a crucial activity in software development projects. This phase in the software development cycle is knowledge intensive, and thus, human capital intensive. From the human point of view, emotions play an important role in behavior and can even act as behavioral motivators. Thus, if we consider that RE represents a set of knowledge-intensive tasks, which include acceptance and negotiation activities, then the emotional factor represents a key element in these issues. However, the emotional factor in RE has not received the attention it deserves. This paper aims to integrate the stakeholder’s emotions into the requirement process, proposing to catalogue them like any other factor in the process such as clarity or stability. Results show that high arousal and low pleasure levels are predictors of high versioning requirements.


Requirement Engineering Requirement Engineer Emotional Factor Emotional Rating Software Development Project 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Ricardo Colomo-Palacios
    • 1
  • Adrián Hernández-López
    • 1
  • Ángel García-Crespo
    • 1
  • Pedro Soto-Acosta
    • 2
  1. 1.Universidad Carlos III de MadridMadridSpain
  2. 2.University of MurciaMurciaSpain

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