Generic Competences for the IT Knowledge Workers: A Study from the Field

  • Ricardo Colomo-Palacios
  • Fernando Cabezas-Isla
  • Ángel García-Crespo
  • Pedro Soto-Acosta
Part of the Communications in Computer and Information Science book series (CCIS, volume 111)


This paper aims to identify generic competency levels relevant to a particular kind of knowledge workers: software engineers. Based on previous works, and in particular in the description of a professional career, authors review of the literature related to the characterization of the labor force in the Software Engineering (SE) domain. Subsequently, using a quantitative analysis based on investigative surveys administered to a number of representative professionals, authors provide with a generic competency ladder adapted to the given career description.


Competences Competency Levels Software Engineering Career 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Ricardo Colomo-Palacios
    • 1
  • Fernando Cabezas-Isla
    • 1
  • Ángel García-Crespo
    • 1
  • Pedro Soto-Acosta
    • 2
  1. 1.Computer Science DepartmentUniversidad Carlos III de MadridMadridSpain
  2. 2.Department of Management & FinanceUniversity of MurciaMurciaSpain

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