Information Quality Testing
When a new system, such as a knowledge management system or a content management system is put into production, both the software and hardware are systematically and thoroughly tested while the main purpose of the system — the information — often lacks systemic testing. In this paper we study how to extend testing approaches from software and hardware development to information engineering. We define an information quality testing procedure based on test cases, and provide tools to support testing as well as the analysis and visualization of data collected during the testing. Further, we present a feasibility study where we applied information quality testing to assess information in a documentation system. The results show promise and have been well received by the companies that participated in the feasibility study.
KeywordsInformation quality Testing Quality assessment
Unable to display preview. Download preview PDF.
- 2.Beizer, B.: Software testing techniques, 2nd edn. Van Nostrand Reinhold Co., New York (1990) ISBN 0-442-20672-0Google Scholar
- 3.Binder, R.V.: Testing object-oriented systems: models, patterns, and tools. Addison-Wesley Longman Publishing Co., Inc, Boston (1999) ISBN 0-201-80938-9Google Scholar
- 5.Kaner, C., Bach, J., Pettichord, B.: Lessons Learned in Software Testing. John Wiley & Sons, Inc., New York (2001)Google Scholar
- 6.Löwe, W., Panas, T.: Rapid Construction of Software Comprehension Tools. International Journal of Software Engineering and Knowledge Engineering 15(6), 905–1023 (2005); Stankovic, N.(ed.) Special Issue on Maturing the Practice of Software Artifacts Comprehension. World Scientific Publishing, SingaporeGoogle Scholar
- 7.Myers, G.J., Sandler, C.: The Art of Software Testing. John Wiley & Sons, Chichester (2004) ISBN 0471469122Google Scholar
- 8.Tuomi, I.: Data is more than knowledge: implications of the reversed knowledge hierarchy for knowledge management and organizational memory. J. Manage. Inf. Syst. 16(3), 103–117 (1999) ISSN 0742-1222Google Scholar
- 10.Weinberg, G.M.: Quality software management systems thinking, vol. 1. Dorset House Publishing Co., Inc., New York (1992) ISBN 0-932633-22-6Google Scholar
- 11.Wingkvist, A., Ericsson, M., Löwe, W., Lincke, R.: A metrics-based approach to technical documentation quality. In: Proceedings of the 7th International Conference on the Quality of Information and Communications Technology (2010) (forthcoming)Google Scholar