Semantic Knowledge Based Approach for Product Maintenance Support
The purpose of this chapter is to use semantic technology to represent the knowledge for product maintenance. Companies are beginning to understand the importance of utilising an effective approach to manage existing knowledge in order to increase their intellectual capital. However, one of the main constraints that have hindered the solution in resolving technical problems has been the efficient access to expertise. Therefore, there is need for enhancing the management and maintenance of knowledge through a semantic based approach. This research project adopts a qualitative research approach and a five-phase research methodology. This research project has highlighted that semantic technology enhances the reusability, flexibility and maintainability of knowledge and its management.
KeywordsSemantics Ontologies Concepts Rules Knowledge representation
The authors would like to thank TechModal Ltd for sponsoring this project. They would like also to express their gratitude to all who contributed directly or indirectly to the success of the project.
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