An Institutional Perspective on the Challenges of Information Systems Innovation in Public Organisations

  • Gamel O. Wiredu
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6228)


Public organisations are normally overwhelmed with socio-technical challenges of Information Systems (IS) innovation at both organisational and institutional levels. However, most studies of these challenges adopt an organisational perspective, leaving the institutional perspective largely unanalysed. In this paper, the IS innovation challenges faced by a British local authority are analysed to explain the institutional roles of public bureaucracy and information technology (IT). The analysis reveals the tensions between the low-entrepreneurial ethos of public organisations and the efficiency principle of IT. The paper argues that the primary principle of IS innovation should be institutional adjustments of public bureaucracy and information technology. Suggestions on how both institutions can be adjusted are provided.


Information systems innovation public organisations public bureaucracy information management e-government 


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© IFIP International Federation for Information Processing 2010

Authors and Affiliations

  • Gamel O. Wiredu
    • 1
  1. 1.School of TechnologyGhana Institute of Management and Public AdministrationAccraGhana

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