Assessing Emerging ICT-Enabled Governance Models in European Cities: Results from a Mapping Survey

  • Gianluca Misuraca
  • Enrico Ferro
  • Brunella Caroleo
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6228)


The paper presents the preliminary results of an exploratory survey conducted by the Information Society Unit of the Institute for Prospective Technological Studies (IPTS) of the European Commission. The main goal of the research is to deepen the understanding of the interplay between ICTs and governance processes at city level in the EU by looking at what new ICT-enabled governance models are emerging in European cities and what are their key socio-economic implications. In this preliminary phase efforts have been directed towards addressing the following research question: what key city governance policy areas ICTs impact most and what governance changes are driven by ICTs? This questions have been investigated through a questionnaire based online survey. The evidence collected provided a comprehensive mapping of the use of ICTs in European cities as well as the views of policy makers, city government officials, practitioners and researchers, on the way ICTs are influencing governance processes. The evidence collected shows that new ICT-enabled governance models are emerging, and it allowed to identify the main dimensions of change, drivers, barriers, enablers and characteristics, as well as opportunities, risks and challenges associated with them.


ICTs Governance Policy Research Cities Benchlearning 


  1. 1.
    Graham, S. (ed.): The Cybercities Reader. Routledge, London (2004)Google Scholar
  2. 2.
    Misuraca, G., Ollé Sanz, E.: Exploring ICT-enabled governance models in European cities: a preliminary analysis towards developing a conceptual and measurement policy impact framework. In: Paper submitted to the 10th European Conference on e-Government (ECEG 2010), June 17-18, 2009, University of Limerick, Ireland (forthcoming 2010)Google Scholar
  3. 3.
    Jacquier, C.: Urban Governance: forging a path between complications and complexity. Paper presented at the Towards New Territorial Governance (2008)Google Scholar
  4. 4.
    Perroux, P.: Dictionnaire économique et social Paris: Haitier (1990)Google Scholar
  5. 5.
    EU: Cohesion Policy and Cities: the Urban Contribution to Growth and Jobs in the Regions (known as the Bristol Accord): European Commission (2006)Google Scholar
  6. 6.
    Jouyet, J.P., Levy, M.: L’économie de l’immatériel. La croissance de demain. Report by the Commission on the intangible economy to the French Industry Minister (2006)Google Scholar
  7. 7.
    Hay, C.: Constructivist Institutionalism. In: Rhodes, R.A.W., Binder, S., Rockman, B. (eds.) The Oxford Handbook of Political Institutions, pp. 56–74. Oxford Univ. Press, Oxford (2006)Google Scholar
  8. 8.
    Schmidt, V.A.: Discursive Institutionalism: The Explanatory Power of Ideas and Discourse. Annual Review of Political Science 11, 303–326 (2008)CrossRefGoogle Scholar
  9. 9.
    Berger, P.L., Luckmann, T.: The Social Construction of Reality (1966)Google Scholar
  10. 10.
    Misuraca, G.: e-Government 2015: exploring m-government scenarios, between ICT-driven experiments and citizen-centric implications. Technology Analysis and Strategic Management 21(3), 18 (2009)CrossRefGoogle Scholar
  11. 11.
    Misuraca, G.: Social Computing and Governance. In: Punie, Y., Lusoli, W., Centeno, C., Misuraca, G., Broster, D. (eds.) The impact of Social Computing on the EU Information Society and Economy, IPTS, JRC, European Commission (2009)Google Scholar

Copyright information

© IFIP International Federation for Information Processing 2010

Authors and Affiliations

  • Gianluca Misuraca
    • 1
    • 2
  • Enrico Ferro
    • 3
  • Brunella Caroleo
    • 4
  1. 1.European Commission Joint Research Centre, Institute for Prospective Technological Studies (IPTS)Information Society UnitSevilleSpain
  2. 2.Ecole Polytechnique Fédérale de Lausanne (EPFL), College of Management of TechnologyLausanneSwitzerland
  3. 3.Istituto Superiore Mario BoellaTechnology to Business Intelligence UnitTorinoItaly
  4. 4.Department of Production Systems and Business EconomicsPolitecnico di TorinoTorinoItaly

Personalised recommendations