Integration of Natural Language Dialogues into the Conceptual Model of Storyboard Design
Web information systems are growing with regard to complexity. Speech is a way of increasing usability and facilitating interaction. Moreover it nowadays is an important factor concerning customer needs and wishes. This paper focusses on the extension of an existing conceptual model called storyboard, to support the design of natural language dialogues. It includes a short description of storyboarding and natural language dialogues. Subsequently the outcomes are evaluated, condensed and then integrated into the storyboard model. The results of this work show that only little adaptions regarding the storyboard concept are necessary and the extension of the presentation layer with a channel-dependent renderer is sufficient to be able to model natural language dialogues.
KeywordsConceptual Layer Presentation Layer Page Layout Dialogue Design Speech Application
Unable to display preview. Download preview PDF.
- 8.Cohen, M., et al.: Voice User Interface Design. Addison-Wesley, Reading (2004)Google Scholar
- 9.Harris, R.A.: Voice Interaction Design. In: Crafting the New Conversational Speech Systems, Morgan Kaufman Publ. Inc., San Francisco (2004)Google Scholar
- 10.Fraser, N., Gilbert, G.: Simulating Speech Systems. Computer, Speech and Language (1991)Google Scholar
- 11.Fischer, G.: User Modeling in Human-Computer Interaction. In: User Modeling and User-Adapted Interaction 11 (2001)Google Scholar
- 12.Wahlster, W.: SmartKom: Multimodal dialogues with Mobile Web Users. In: Proc. of the Cyber Assist International Symposium, pp. 33–34 (2001)Google Scholar
- 13.Schewe, K.-D., Thalheim, B.: Web Information Systems: Usage, Content, and Functionality Modelling. Technical Report (2005)Google Scholar