• Jan FransooEmail author
  • Toni Wäfler
  • John R. Wilson


Planning and scheduling play an important role in performance enhancement in any operation. This has probably been best recognized in industry, where a wide range of software applications have been developed to support decision makers with decisions such as machine scheduling, forecasting, inventory control, and sales & operations planning.


Supply Chain Decision Support System Relationship Quality Performance Measurement System Supply Chain Performance 
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Copyright information

© Springer Berlin Heidelberg 2010

Authors and Affiliations

  1. 1.School of Industrial EngineeringEindhoven University of TechnologyEindhovenThe Netherlands
  2. 2.School of Applied PsychologyUniversity of Applied Sciences Northwestern SwitzerlandOltenSwitzerland
  3. 3.Professor of Occupational ErgonomicsUniversity of NottinghamNottinghamUK

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