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Behavior Change Support Systems: A Research Model and Agenda

  • Harri Oinas-Kukkonen
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6137)

Abstract

This article introduces the concept of a behavior change support system and suggests it as a key construct for research on persuasive systems design, technologies, and applications. Key concepts for behavior change support systems are defined and a research agenda for them is outlined. The article suggests that a change in complying, a behavior change, and an attitude change (C-, B- or A-Change) constitute the archetypes of a behavioral change. Change in itself is either of a forming, altering or reinforcing outcome (F-, A- or R-Outcome). This research model will become helpful in researching and designing persuasive technology.

Keywords

Socio-technical system behavioral outcomes psychological outcomes behavioral change persuasive technology 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Harri Oinas-Kukkonen
    • 1
  1. 1.Department of Information Processing ScienceUniversity of OuluOuluFinland

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