Agent-Based Framework for Personalized Service Provisioning in Converged IP Networks
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- Podobnik V., Matijasevic M., Lovrek I., Skorin-Kapov L., Desic S. (2009) Agent-Based Framework for Personalized Service Provisioning in Converged IP Networks. In: Kowalczyk R., Vo Q.B., Maamar Z., Huhns M. (eds) Service-Oriented Computing: Agents, Semantics, and Engineering. SOCASE 2009. Lecture Notes in Computer Science, vol 5907. Springer, Berlin, Heidelberg
In a global multi-service and multi-provider market, the Internet Service Providers will increasingly need to differentiate in the service quality they offer and base their operation on new, consumer-centric business models. In this paper, we propose an agent-based framework for the Business-to-Consumer (B2C) electronic market, comprising the Consumer Agents, Broker Agents and Content Agents, which enable Internet consumers to select a content provider in an automated manner. We also discuss how to dynamically allocate network resources to provide end-to-end Quality of Service (QoS) for a given consumer and content provider.
Keywordsagent-based B2C e-market Quality of Service Internet business environment provider selection
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