Effects of Aging and Domain Knowledge on Usability in Small Screen Devices for Diabetes Patients

  • André Calero Valdez
  • Martina Ziefle
  • Andreas Horstmann
  • Daniel Herding
  • Ulrik Schroeder
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5889)

Abstract

Technology acceptance has become a key concept for the successful rollout of technical devices. Though the concept is intensively studied for nearly 20 years now, still, many open questions remain. This especially applies to technology acceptance of older users, which are known to be very sensitive to suboptimal interfaces and show considerable reservations towards the usage of new technology. Mobile small screen technology increasingly penetrates health care and medical applications. This study investigates impacts of aging, technology expertise and domain knowledge on user interaction using the example of diabetes. For this purpose user effectiveness and efficiency have been measured on a simulated small screen device and related to user characteristics, showing that age and technology expertise have a big impact on usability of the device. Furthermore, impacts of user characteristics and success during the trial on acceptance of the device were surveyed and analyzed.

Keywords

Usability Aging Health care Performance Small screen device Perceived Ease of Use Perceived Usefulness Technical experience Domain knowledge 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • André Calero Valdez
    • 1
  • Martina Ziefle
    • 1
  • Andreas Horstmann
    • 2
  • Daniel Herding
    • 2
  • Ulrik Schroeder
    • 2
  1. 1.Human Technology CentreHumtec
  2. 2.Computer-supported learning research group, Department of Computer ScienceRWTH Aachen UniversityGermany

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