An Empirical Study of User Navigation during Document Triage

  • Fernando Loizides
  • George Buchanan
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5714)


Document triage is the moment in the information seeking process when the user first decides the relevance of a document to their information need [17]. This paper reports a study of user behaviour during document triage. The study reveals two main findings: first, that there is a small set of common navigational patterns; second, that certain document features strongly influence users’ navigation.


Digital Library User Behaviour Plain Text Information Seeker Relevance Judgment 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Fernando Loizides
    • 1
  • George Buchanan
    • 1
  1. 1.Future Interaction Technologies LaboratorySwansea University, Centre for HCI Design, City UniversityUK

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