A Conceptual Model for Analysing Collaborative Work and Products in Groupware Systems

  • Rafael Duque
  • Crescencio Bravo
  • Manuel Ortega
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5738)


Collaborative work using groupware systems is a dynamic process in which many tasks, in different application domains, are carried out. Currently, one of the biggest challenges in the field of CSCW (Computer-Supported Cooperative Work) research is to establish conceptual models which allow for the analysis of collaborative activities and their resulting products. In this article, we propose an ontology that conceptualizes the required elements which enable an analysis to infer a set of analysis indicators, thus evaluating both the individual and group work and the artefacts which are produced.


Groupware CSCW Collaboration and Interaction Analysis 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Rafael Duque
    • 1
  • Crescencio Bravo
    • 1
  • Manuel Ortega
    • 1
  1. 1.Department of Information Technologies and Systems, School of Computer EngineeringUniversity of CastillaLa ManchaSpain

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