What Needs Tell Us about User Experience

  • Annika Wiklund-Engblom
  • Marc Hassenzahl
  • Anette Bengs
  • Susanne Sperring
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5727)


The present study explores the sources and consequences of fulfilling six fundamental human needs, namely Autonomy, Relatedness, Competence, Stimulation, Influence, and Security, through using interactive products and media. Each need refers to a distinct set of issues, such as according product attributes (e.g., "flexibility") and experiential consequences (e.g., "freedom of choice"). Besides the need-specific content, which helps to characterize and differentiate user experiences, the study reveals the close relation between needs and according product attributes as their mirror images.


User Experience Fundamental Needs Technology and Media Interaction 


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Copyright information

© IFIP International Federation for Information Processing 2009

Authors and Affiliations

  • Annika Wiklund-Engblom
    • 1
  • Marc Hassenzahl
    • 2
    • 1
  • Anette Bengs
    • 1
  • Susanne Sperring
    • 1
  1. 1.MediaCity, Åbo Akademi UniversityVaasaFinland
  2. 2.Folkwang UniversityEssenGermany

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