Understanding Patient User Experience in Obstetric Work Systems

Enid N. H. Montague

doi:10.1007/978-3-642-02731-4_9

EHAWC 2009: Ergonomics and Health Aspects of Work with Computers pp 70-77

Understanding Patient User Experience in Obstetric Work Systems

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Enid N. H. Montague

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Part of the Lecture Notes in Computer Science book series (LNCS, volume 5624)

Abstract

Patient user experiences with medical technology may be important predictors of patient ratings of satisfaction with health care systems and of acceptance of technologies used in their care. The purpose of this study was to understand how patients experience medical technology during medical events as passive users. 25 women were interviewed after the birth of their child about the technologies that were used to provide them care. Interviews were transcribed verbatim and reduced to codes in the qualitative data analysis tradition. Results show that patients have user experiences with technologies as passive users.

Keywords

Patients Technology User Experience Health Care

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Enid N. H. Montague
- 1

1.Industrial and Systems Engineering DepartmentUniversity of Wisconsin-Madison3270 Mechanical EngineeringMadisonUSA

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Cite this paper as:: Montague E.N.H. (2009) Understanding Patient User Experience in Obstetric Work Systems. In: Karsh BT. (eds) Ergonomics and Health Aspects of Work with Computers. EHAWC 2009. Lecture Notes in Computer Science, vol 5624. Springer, Berlin, Heidelberg

DOI https://doi.org/10.1007/978-3-642-02731-4_9
Publisher Name Springer, Berlin, Heidelberg
Print ISBN 978-3-642-02730-7
Online ISBN 978-3-642-02731-4
eBook Packages Computer Science

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Understanding Patient User Experience in Obstetric Work Systems

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