Living Labs as a Methodological Approach to Universal Access in Senior Design

  • Julie Christiane Thiesen Winthereik
  • Lone Malmborg
  • Tanja Belinda Andersen
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5614)


In this paper we discuss the potential of using the Living Lab methodology as an approach to ensuring universal access when designing for senior citizens. Our understanding of Living Labs is based on a recent study of 32 Living Labs cases, identifying central activities and issues in different applications of the methodology. We describe a Danish Living Lab project initiated to design for better quality of life for senior citizens in Sølund, a nursing home in Copenhagen. Two crucial concepts from the Living Lab methodology – co-creation and context – act as the core concepts for our analysis of user participation and universal access in Living Labs in general and in the Sølund Living Lab specifically. In our conclusion we suggest areas that should be given special attention when designing Living Lab projects and selecting user participants.


Universal access living labs co-creation participatory design 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Clarke, A.E.: Situational Analysis - Grounded Theory After the Postmodern Turn. SAGE Publications, Inc., Thousand Oaks (2005)Google Scholar
  2. 2.
    Copenhagen Living Lab: Finding the positional match. Unpublished document (2009)Google Scholar
  3. 3.
    Copenhagen Living Lab: Det gode ældreliv - 8 innovationsspor, arbejdshæfte (2008)Google Scholar
  4. 4.
    Directorate-General for the Information Society and Media: Living Labs for User-driven Open Innovation – An Overview of the Living Labs Methodology, Activities and Achievements (2009),
  5. 5.
    Ehn, P.: Work-Oriented Design of Computer Artifacts. Swedish Center for Working Life (1988)Google Scholar
  6. 6.
    Erhvervs- og byggestyrelsen: Det gode ældreliv (2006),
  7. 7.
    Følstad, A.: Living Labs for Innovation and Development of Information and Communication Technology: A Literature Review. eJOV 10 (2008)Google Scholar
  8. 8.
    Hammer-Jacobsen, T.: Interview with Thomas Hammer-Jacobsen about Copenhagen Living Lab and the Sølund case (2009)Google Scholar
  9. 9.
    Hoving, D.: Enhancing the quality of life in a living lab Moerwijk (The Hague), The New Media (2003)Google Scholar
  10. 10.
    Kviselius, N.Z., Ozan, H., Edenius, M., Andersson, P.: The Evolution of Living Labs - Propositions for Improved Design and Further Research. In: The 5th International Conference on Innovation and Management (ICIM 2008), aastricht, the Netherlands, December 10-11 (2008)Google Scholar
  11. 11.
    Mirijamdotter, A., Ståhlbröst, A., Sällström, A., Niitamo, V.-P., Kulkki, S.: The European Network of Living Labs for CWE - user-centric co-creation and innovation. In: E-Challenges 2006, Barcelona, Spain, October 25-27 (2006)Google Scholar
  12. 12.
    Niitamo, V.-P., Kulkki, S., Eriksson, M., Hribernik, K.A.: State-of-the-art and good practice in the field of living labs. In: The 12th International Conference on Concurrent Enterprising: Innovative Products and Services through Collaborative Networks, ICE 2006, Milan, Italy, June 26-28, pp. 349–357 (2006)Google Scholar
  13. 13.
    Pedersen, J.: Protocols of Participatory Design and Workplace Studies, ITU (2007)Google Scholar
  14. 14.
    Scharmer, O.: Theory U: Leading From the Future as it Emerges. Sol, Cambridge (2007)Google Scholar
  15. 15.
    Sundblad, Y.: From Utopia 1981 to Utopia 2008. In: Binder, L., Malmborg (eds.) (Re)Searching the Digital Bauhaus. Springer, Heidelberg (2009)Google Scholar
  16. 16.
    Von Hippel, E.: The Sources of Innovation. Oxford University Press, New York (1988)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Julie Christiane Thiesen Winthereik
    • 1
  • Lone Malmborg
    • 1
  • Tanja Belinda Andersen
    • 1
  1. 1.IT University of CopenhagenCopenhagen SDenmark

Personalised recommendations