A Position Paper on ’Living Laboratories’: Rethinking Ecological Designs and Experimentation in Human-Computer Interaction

  • Ed H. Chi
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5610)


HCI have long moved beyond the evaluation setting of a single user sitting in front of a single desktop computer, yet many of our fundamentally held viewpoints about evaluation continues to be ruled by outdated biases derived from this legacy. We need to engage with real users in ’Living Laboratories’, in which researchers either adopt or create functioning systems that are used in real settings. These new experimental platforms will greatly enable researchers to conduct evaluations that span many users, places, time, location, and social factors in ways that are unimaginable before.


HCI Evaluation Ecological Design Living Laboratories Methodology Web Services 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Ed H. Chi
    • 1
  1. 1.Palo Alto Research CenterAugmented Social Cognition GroupPalo AltoUSA

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