Group Maintenance Behaviors of Core and Peripherial Members of Free/Libre Open Source Software Teams

  • Michael J. Scialdone
  • Na Li
  • Robert Heckman
  • Kevin Crowston
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT, volume 299)


Group Maintenance is pro-social, discretionary, and relation-building behavior that occurs between members of groups in order to maintain reciprocal trust and cooperation. This paper considers how Free/libre Open Source Software (FLOSS) teams demonstrate such behaviors within the context of e-mail, as this is the primary medium through which such teams communicate. We compare group maintenance behaviors between both core and peripheral members of these groups, as well as behaviors between a group that remains producing software today and one which has since dissolved. Our findings indicate that negative politeness tactics (those which show respect for the autonomy of others) may be the most instrumental group maintenance behaviors that contribute to a FLOSS group’s ability to survive and continue software production.


Open Source Software Average Rank Social Presence Virtual Team Group Maintenance 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© IFIP International Federation for Information Processing 2009

Authors and Affiliations

  • Michael J. Scialdone
    • 1
  • Na Li
    • 1
  • Robert Heckman
    • 1
  • Kevin Crowston
    • 1
  1. 1.Syracuse University School of Information StudiesSyracuseUSA

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