Describing Services for Service Ecosystems

  • Gregor Scheithauer
  • Stefan Augustin
  • Guido Wirtz
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5472)


Service ecosystems are electronic market places and emerge as a result of the shift toward service economies. The aim of service ecosystems is to trade services over the internet. There are still obstacles that impede this new form of market places. Two of these challenges are addressed in this paper: (1) identification of appropriate service properties to specify service descriptions, and (2) a need of a clear classification for service description notations. Therefore, service properties and their relationship are introduced and an adaption for the Zachman Framework is presented to classify service description notations depending on the relative perspective.


Service description Zachman Framework service ecosystems 


  1. 1.
    Avizienis, A., Laprie, J.-C., Randell, B.: Dependability and its threats - A taxonomy. In: Jacquart, R. (ed.) IFIP Congress Topical Sessions, pp. 91–120. Kluwer, Dordrecht (2004)Google Scholar
  2. 2.
    Baida, Z., Gordijn, J., Omelayenko, B.: A shared Service Terminology for Online Service Provisioning. In: Janssen, M., Sol, H.G., Wagenaar, R.W. (eds.) ICEC. ACM International Conference Proceeding Series, vol. 60, pp. 1–10. ACM, New York (2004)Google Scholar
  3. 3.
    Barbacci, M., Klein, M.H., Longstaff, T.A., Weinstock, C.B.: Quality attributes. Technical Report ESC-TR-95-021, Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213 (December 1995)Google Scholar
  4. 4.
    Barros, A.P., Dumas, M.: The Rise of Web Service Ecosystems. IT Professional 8(5), 31–37 (2006)CrossRefGoogle Scholar
  5. 5.
    Booms, B., Bitner, M.: Marketing strategies and organization structures for service firms. In: Marketing of Services, American Marketing Association, Chicago, IL, pp. 47–51 (1981)Google Scholar
  6. 6.
    Gordijn, J., Petit, M., Wieringa, R.: Understanding business strategies of networked value constellations using goal- and value modeling. In: RE, pp. 126–135. IEEE Computer Society, Los Alamitos (2006)Google Scholar
  7. 7.
    Hepp, M., Leukel, J., Schmitz, V.: A quantitative analysis of product categorization standards: content, coverage, and maintenance of ecl@ss, UNSPSC, eOTD, and the rosettanet technical dictionary. Knowl. Inf. Syst. 13(1), 77–114 (2007)CrossRefGoogle Scholar
  8. 8.
    International Organization for Standardization (ISO). ISO/IEC 9126: Software engineering - Product quality (2001)Google Scholar
  9. 9.
    Janiesch, C., Ruggaber, R., Sure, Y.: Eine Infrastruktur fuer das Internet der Dienste. HMD - Praxis der Wirtschaftsinformatik 45(261), 71–79 (2008)CrossRefGoogle Scholar
  10. 10.
    Keller, A., Ludwig, H.: The WSLA framework: Specifying and monitoring service level agreements for web services. J. Network Syst. Manage 11(1) (2003)Google Scholar
  11. 11.
    Kett, H., Voigt, K., Scheithauer, G., Cardoso, J.: Service Engineering for Business Service Ecosystems. In: Proceedings of the XVIII. International RESER Conference, Stuttgart, Germany (September 2008)Google Scholar
  12. 12.
    Kuropka, D., Troeger, P., Staab, S., Weske, M. (eds.): Semantic Service Provisioning. Springer, Heidelberg (2008)Google Scholar
  13. 13.
    Martin, D., Paolucci, M., McIlraith, S.A., Burstein, M., McDermott, D., McGuinness, D.L., Parsia, B., Payne, T.R., Sabou, M., Solanki, M., Srinivasan, N., Sycara, K.P.: Bringing semantics to web services: The OWL-S approach. In: Cardoso, J., Sheth, A.P. (eds.) SWSWPC 2004. LNCS, vol. 3387, pp. 26–42. Springer, Heidelberg (2005)CrossRefGoogle Scholar
  14. 14.
    Mörschel, I., Behrens, H., Fähnrich, K.-P., Elze, R.: Standardisation in the Service Sector for Global Markets. In: Advances in Services Innovations, Engineering, pp. 257–277. Springer, Heidelberg (2007)CrossRefGoogle Scholar
  15. 15.
    Mörschel, I.C., Höck, H.: Grundstruktur für die Beschreibung von Dienstleistungen in der Ausschreibungsphase. Beuth Verlag GmbH, Ref. Nr. PAS1018:2002-12 (2001)Google Scholar
  16. 16.
    Object Management Group (OMG). Specification: UML Profile for Modeling Quality of Service and Fault Tolerance Characteristics and Mechanisms, v 1.1 (May 2005),
  17. 17.
    Object Management Group (OMG). Specification: UML Profile and Metamodel for Services RFP UPMS Services Metamodel (September 2006),
  18. 18.
    Organization for the Advancement of Structured Information Standards (OASIS). Specification: Service Component Architecture (SCA),
  19. 19.
    Osterwalder, A.: The Business Model Ontology: A Proposition in a Design Science Approach. PhD thesis, Universite de Lausanne Ecole des Hautes Etudes Commerciales (2004)Google Scholar
  20. 20.
    O’Sullivan, J.: Towards a Precise Understanding of Service Properties. PhD thesis, Queensland University of Technology (2006)Google Scholar
  21. 21.
    Peneder, M., Kaniovski, S., Dachs, B.: What follows tertiarisation? structural change and the role of knowledge-based services. The Service Industries Journal 23(2(146)), 47–66 (2003)CrossRefGoogle Scholar
  22. 22.
    Pijpers, V., Gordijn, J.: Bridging Business Value Models and Process Models in Aviation Value Webs via Possession Rights. In: HICSS, p. 175. IEEE Computer Society, Los Alamitos (2007)Google Scholar
  23. 23.
    Chinnici, A.R.S.W.R., Moreau, J.-J.: Specification: Web Services Description Language (WSDL) Version 2.0 Part 1: Core Language. W3C Recommendation, 6 (2007)Google Scholar
  24. 24.
    Roman, D., Keller, U., Lausen, H., de Bruijn, J., Lara, R., Stollberg, M., Polleres, A., Feier, C., Bussler, C., Fensel, D.: Web Service Modeling Ontology. Applied Ontology 1(1), 77–106 (2005)Google Scholar
  25. 25.
    Scheithauer, G.: Process-oriented Requirement Modeling for the Internet of Services. In: Ruggaber, R. (ed.) Proceedings of the 1st Internet of Services Doctoral Symposium 2008 (I-ESA), Berlin, Germany, vol. 374, March 25 (2008)Google Scholar
  26. 26.
    Scheithauer, G., Winkler, M.: A Service Description Framework for Service Ecosystems. Bamberger Beiträge zur Wirtschaftsinformatik 78, Bamberg University (October 2008) ISSN 0937-3349Google Scholar
  27. 27.
    Scheithauer, G., Wirtz, G.: Applying Business Process Management Systems – a Case Study. In: The 2008 International Conference on Software Engineering and Knowledge Engineering (SEKE 2008), Redwood City, California, USA, pp. 12–15 (2008)Google Scholar
  28. 28.
    Scheithauer, G., Wirtz, G., Toklu, C.: Bridging the Semantic Gap between Process Documentation and Process Execution. In: The 2008 International Conference on Software Engineering and Knowledge Engineering (SEKE 2008), Redwood City, California, USA (2008)Google Scholar
  29. 29.
    Software Engineering Standards Committee of the IEEE Computer Society USA. IEEE Guide for Software Requirements Specifications, 830-1998 (1998)Google Scholar
  30. 30.
    Software Engineering Standards Committee of the IEEE Computer Society USA. IEEE Standard for a Software Quality Metrics Methodology, 1061-1998 (1998)Google Scholar
  31. 31.
    Sowa, J.F., Zachman, J.A.: Extending and Formalizing the Framework for Information Systems Architecture. IBM Systems Journal 31(3), 590–616 (1992)CrossRefGoogle Scholar
  32. 32.
    Spohrer, J., Maglio, P.P., Bailey, J., Gruhl, D.: Steps toward a science of service systems. IEEE Computer 40(1), 71–77 (2007)CrossRefGoogle Scholar
  33. 33.
    Tapscott, D., Ticoll, D., Lowy, A.: Digital capital: harnessing the power of business Webs. Harvard Business School Press (May 2000)Google Scholar
  34. 34.
    W3C Working Group. Web services glossary (February 2004),
  35. 35.
    Zachman, J.A.: A Framework for Information Systems Architecture. IBM Systems Journal 26(3), 276–292 (1987)CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Gregor Scheithauer
    • 1
    • 2
  • Stefan Augustin
    • 1
  • Guido Wirtz
    • 2
  1. 1.Siemens AG,Corporate Technology, Knowledge ManagementMunichGermany
  2. 2.Distributed and Mobile Systems GroupUniversity of BambergBambergGermany

Personalised recommendations