Design and Evaluation of a University-Wide Expert Search Engine

  • Ruud Liebregts
  • Toine Bogers
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5478)

Abstract

We present an account of designing and evaluating a university-wide expert search engine. We performed system-based evaluation to determine the optimal retrieval settings and an extensive user-based evaluation with three different user groups: scientific researchers, students, and outside visitors of the website looking for experts. Our search engine significantly outperformed the old search system in terms of effectiveness, efficiency, and user satisfaction.

Keywords

Expert search evaluation search engine interactive IR 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Ruud Liebregts
    • 1
  • Toine Bogers
    • 1
  1. 1.ILK / Tilburg Centre for Creative ComputingTilburg UniversityTilburgThe Netherlands

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