Management of Knowledge-Intensive Healthcare Processes on the Example of General Medical Documentation

  • Danny Ammon
  • Dirk Hoffmann
  • Tobias Jakob
  • Ekkehard Finkeissen
  • Vesko Detschew
  • Thomas Wetter
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 17)


Healthcare Processes are characterized by knowledge-intensive tasks. In contrast to this, most of the efforts for business process management in healthcare do not refer to this quality, and software engineering in healthcare relies on an unspecific process-oriented approach. In this contribution, we present a method of capturing and analysis of a knowledge-intensive process, from which we derive requirements to a knowledge- as well as process-oriented information system for the example of general medical documentation. We present the resulting implementation of a knowledge-based electronic patient record and discuss the potentials and open issues for our proposal.


Process modeling in healthcare process-oriented system architectures in healthcare integrating healthcare processes with electronic medical records 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Danny Ammon
    • 1
  • Dirk Hoffmann
    • 2
  • Tobias Jakob
    • 2
  • Ekkehard Finkeissen
    • 2
  • Vesko Detschew
    • 1
  • Thomas Wetter
    • 3
  1. 1.Technische Universität IlmenauIlmenauGermany
  2. 2.medrapid GmbHHeidelbergGermany
  3. 3.Universitätsklinkum HeidelbergHeidelbergGermany

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