Using Interactive Whiteboard Technology to Support Collaborative Modeling

  • Michiel Renger
  • Gwendolyn L. Kolfschoten
  • Gert-Jan de Vreede
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5411)


Modeling is a key activity in conceptual design and system design. Users as well as stakeholders, experts and entrepreneurs need to be able to create shared understanding about a system representation. Technology like interactive whiteboards may provide new opportunities in the support of collaborative modeling. We conduct an exploratory research on experiences in using interactive whiteboards in collaborative modeling, based on semi-structured interviews. This paper offers a first overview of advantages and disadvantages of interactive whiteboards and creates a research agenda to explore how process support can help in harvesting the efficiency gain that we believe can be achieved using this technology.


collaborative modeling interactive whiteboards system and design groups technology 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Boehm, B., Gruenbacher, P., Briggs, R.O.: Developing Groupware for Requirements Negotiation: Lessons Learned. IEEE Software 18 (2001)Google Scholar
  2. 2.
    Fruhling, A., de Vreede, G.J.: Collaborative Usability Testing to Facilitate Stakeholder Involvement. In: Biffl, S., Aurum, A., Boehm, B., Erdogmus, H., Grünbacher, P. (eds.) Value Based Software Engineering, pp. 201–223. Springer, Berlin (2005)Google Scholar
  3. 3.
    Standish Group: CHAOS Report: Application Project and Failure (1995)Google Scholar
  4. 4.
    Hill, R.C., Levenhagen, M.: Methaphors and Mental Models: Sensemaking and Sensegiving in Innovative and Entrepreneurial Activities. Journal of Management 21, 1057–1074 (1995)CrossRefGoogle Scholar
  5. 5.
    Larkin, J.H., Simon, H.A.: Why a Diagram is (Sometimes) Worth Ten Thousand Words. Cognitive Science 11, 65–100 (1987)CrossRefGoogle Scholar
  6. 6.
    Renger, M., Kolfschoten, G.L., de Vreede, G.J.: Challenges in Collaborative Modeling: A Literature Review. Advances in Enterprise Engineering I, 61–77 (2008)Google Scholar
  7. 7.
    Eden, C., Ackermann, F.: Cognitive mapping expert views for policy analysis in the public sector. European Journal of Operational Research 127, 615–630 (2004)CrossRefzbMATHGoogle Scholar
  8. 8.
    Orwig, R., Dean, D.: A Method for Building a Referent Business Activity Model for Evaluating Information Systems: Results from a Case Study. Communications of the AIS 20, article 53 (2007)Google Scholar
  9. 9.
    Rouwette, E.A.J.A., Vennix, J.A.M., Thijssen, C.M.: Group Model Building: A Decision Room Approach. Simulation & Gaming 31, 359–379 (2000)CrossRefGoogle Scholar
  10. 10.
    Dean, D.L., Lee, J.D., Orwig, R.E., Vogel, D.R.: Technological Support for Group Process Modeling. Journal of Management Information Systems 11, 43–63 (1994)CrossRefGoogle Scholar
  11. 11.
    Lee, J.D., Dean, D.L., Vogel, D.R.: Tools and methods for group data modeling: a key enabler of enterprise modeling. SIGGROUP Bulletin 18, 59–63 (1997)CrossRefGoogle Scholar
  12. 12.
    Renger, M., Kolfschoten, G.L., de Vreede, G.J.: Patterns in Collaborative Modeling: A Literature Review. Group Decision & Negotiation Proceedings (2008)Google Scholar
  13. 13.
    Rosenhead, J.: Rational analysis for a problematic world: problem structuring methods for complexity, uncertainty and conflict (1993)Google Scholar
  14. 14.
    Eden, C., Ackermann, F.: Where next for Problem Structuring Methods. Journal of the Operational Research Society 57, 766–768 (2006)CrossRefGoogle Scholar
  15. 15.
    Shaw, D., Ackermann, F., Eden, C.: Approaches to sharing knowledge in group problem structuring. Journal of the Operational Research Society 54, 936–948 (2003)CrossRefzbMATHGoogle Scholar
  16. 16.
    Andersen, D.F., Vennix, J.A.M., Richardson, G.P., Rouwette, E.A.J.A.: Group model building: problem structuring, policy simulation and decision support. Journal of the Operational Research Society 58, 691–694 (2007)CrossRefGoogle Scholar
  17. 17.
    Andersen, D.F., Richardson, G.P.: Scripts for Group Model Building. System Dynamics Review 13, 107–129 (1997)CrossRefGoogle Scholar
  18. 18.
    Morton, A., Ackermann, F., Belton, V.: Technology-driven and model-driven approaches to group decision support: focus, research philosophy, and key concepts. European Journal of Information Systems 12, 110–126 (2003)CrossRefGoogle Scholar
  19. 19.
    Dean, D.L., Orwig, R.E., Vogel, D.R.: Facilitation Methods for Collaborative Modeling Tools. Group Decision and Negotiation 9, 109–127 (2000)CrossRefGoogle Scholar
  20. 20.
    Damm, C.H., Hansen, K.M., Thomsen, M.: Tool support for cooperative object-oriented design: gesture based modelling on an electronic whiteboard. In: Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 518–525. ACM, New York (2000)CrossRefGoogle Scholar
  21. 21.
    Dean, D.L., Lee, J.D., Pendergast, M.O., Hickey, A.M., Nunamaker Jr., J.F.: Enabling the effective involvement of multiple users: methods and tools for collaborative software engineering. Journal of Management Information Systems 14, 179–222 (1997)CrossRefGoogle Scholar
  22. 22.
    Ram, S., Ramesh, V.: Collaborative conceptual schema design: a process model and prototype system. ACM Transactions on Information Systems 16, 347–371 (1998)CrossRefGoogle Scholar
  23. 23.
    Aytes, K.: Comparing Collaborative Drawing Tools and Whiteboards: An Analysis of the Group Process. Computer Supported Cooperative Work, vol. 4, pp. 51–71. Kluwer Academic Publishers, Dordrecht (1995)Google Scholar
  24. 24.
    Qi, C., Grundy, J., Hosking, J.: An e-whiteboard application to support early design-stage sketching of UML diagrams. In: Proceedings. 2003 IEEE Symposium on Human Centric Computing Languages and Environments, pp. 219–226 (2003)Google Scholar
  25. 25.
    Bostrum, R.P., Anson, R., Clawson, V.K.: Group Facilitation and Group Support Systems. In: Jessup, L.M., Valacich, J.S. (eds.) Group Support: New Perspectives. Macmillan Publishing Company, Basingstoke (1993)Google Scholar
  26. 26.
    Fjermestad, J., Hiltz, S.R.: An assessment of group support systems experimental research: methodology and results. Journal of Management Iformation Systems 15, 7–149 (1998)CrossRefGoogle Scholar
  27. 27.
    Berry, R.S.Y.: Collecting Data by In-depth Interviewing. In: British Educational Research Association Anual Conference (1999)Google Scholar
  28. 28.
    Richardson, G.P., Andersen, D.F.: Teamwork in Group Model Building. System Dynamics Review 11, 113–137 (1995)CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2008

Authors and Affiliations

  • Michiel Renger
    • 1
  • Gwendolyn L. Kolfschoten
    • 1
  • Gert-Jan de Vreede
    • 1
    • 2
  1. 1.Department of Systems Engineering, Faculty of Technology Policy and ManagementDelft University of TechnologyThe Netherlands
  2. 2.Institute for Collaboration ScienceUniversity of Nebraska at OmahaUSA

Personalised recommendations