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Designing Case Handling Systems

  • Kees M. van Hee
  • Jeroen Keiren
  • Reinier Post
  • Natalia Sidorova
  • Jan Martijn van der Werf
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5100)

Abstract

A case handling system is an information system supporting the handling of cases. The (sub) tasks for a particular case are performed by persons or software agents and the result of a task is the updating of the case data. Case handling systems consist of three parts: (1) a workflow engine that executes the process of a case, (2) a document manager that manipulates the case data and (3) a database manager for manipulation of the global data, i.e., the data that is independent of a particular case. In this paper we present a new methodology for the first four phases of the development of a case handling system: (1) user requirements, (2) functional architecture, (3) software architecture, and (4) the prototyping phase. The methodology is supported by a tool consisting of a Petri net based workflow engine, a standard document manager and a standard database system.

Keywords

Software Architecture User Requirement Case Data Document Manager Case Document 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2008

Authors and Affiliations

  • Kees M. van Hee
    • 1
  • Jeroen Keiren
    • 1
  • Reinier Post
    • 1
  • Natalia Sidorova
    • 1
  • Jan Martijn van der Werf
    • 1
  1. 1.Department of Mathematics and Computer ScienceTechnische Universiteit EindhovenEindhovenThe Netherlands

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