A Novel Modelling and Optimisation Technique for Business Processes: An Evolutionary Computing Based Approach
The ideas discussed in this paper are based on the research question “how can a business process be represented as a chromosome?”. By constructing a company taxonomy and attaching to it a classification and coding system, a process model can be comprehensively represented as a numerical chromosome with the aim of then optimising it via the use of an evolutionary computation based technique. This paper suggests a methodology for analysing and coding a process, and goes on to demonstrate how the process is optimised, in this instance based on cost evaluation only. All research conducted has concentrated on the service sector and this type of business process is used as an example.
KeywordsBusiness Process Optimisation Technique Code System Activity Diagram Process Instance
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